Question about Xerox Phaser 8550DP Printer

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Phaser 8550 printer fault 37,008.44:25860

Phaser 8550 printer got fault 37,008.44:25860 error message.

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  • roguefriar May 11, 2010

    My 8558DP has a 37,004.40 and 13,266.44. Where can I find part numbers, how is the best way to locate parts cheap, is this a repair I can do myself?

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That is a main print engine self test fault. Most of the time the electronics module loses a source to cause that problem.
Most likely a print head heater source bad, or the print head. Keep in mind that printer has a 1 year warranty.
The print head , depending on who you go to, can range from $200,to $750, the electronics module, I haven't seen one for less than $1000 . Although if the machine is not under warranty I don't look real hard for one because it is so cost prohibative.

Posted on Jan 13, 2009

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  • 4 Answers

This is a pre heater error.

I would make sure the printer is connected directly into the wall and not into a power strip or UPC as these devices may create momentary AC voltage sags that could cause this error. If power levels going into the printer are good, you will need to contact Xerox for support

Posted on Jan 13, 2009

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1 Answer

How to clear error ending in 3433


Phaser 8500/8550 Support - Xerox Support and Drivers

www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

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Xerox phaser 8500 error code 09, 038, 46:4597


Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)

Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.

Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.

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Aug 11, 2013 | Xerox Phaser 8500/DN Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

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Phaser 8550 . what does printer error code 09,005.40:78005 mean?


9,0XX.xx Errors - Ink Loader Faults. Try switching the ink loader.

Jul 08, 2009 | Xerox Phaser 8550/DP Thermal Printer

1 Answer

XEROX 8550 DP ERROR Message 09,035,43; 10192


That is a cyan, ( blue) ink stick fault. What is happening is that the cyan ink sticks are not advancing down the ink loader properly.
Open the area where you load the ink and you probably have a cracked, twisted or otherwise stuck ink stick, the code you are reporting specifically refers to the cyan sticks. If you have to remove them, take a screw, a drywall screw is best, and twist it into the sticks and slide it back and out, then replace them or add new ones. But thats your problem.

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when are you getting this error message?

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ERROR MESSAGE 8550/DT


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Oct 28, 2008 | Xerox Phaser 8550/DT Thermal Printer

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Xerox 8550 Error message 19,003.48:121016


19,003.48 Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.

that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

Apr 22, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Phaser 8550 cyan doesn't print


If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

Apr 13, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Error code 09,038,46:21303


When you service a Phaser 8500 or 8550 printer for:
· a persistent Ink Out message
· 9,035.43 Cyan Ink Stick Count Fault
· 9,036.44 Magenta Ink Stick Count Fault
· 9,037.45 Yellow Ink Stick Count Fault
· 9,038.46 Black Ink Stick Count Fault
Test the Ink Out Sensors for proper operation.
Inspect the Ink Sticks.

Apr 09, 2008 | Xerox Phaser 8500/DN Printer

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