SOURCE: Rinnai tankless water heater code 12
12 - Flame Failure or Poor Ground
1. Immediate code 12 is usually a defective gas valve, power supply problem, or defective fan motor wiring harness.
2. If code 12 occurs after a few seconds it indicates that proper operation was established, but then stopped unexpectedly.
3. Verify that fuel is being supplied to the unit.
4. Check for proper electrical ground. Unit must use a grounded power supply.
5. Check for flue blockage on inlet or exhaust.
http://www.foreverhotwater.com/service-codes.php
SOURCE: No water flow from hot water tap with a rinnai tankless water hea
Its A Possibility The Left Over Water In The Hot Is Frozen. If Your Line Is Exposed Outside Somewhere It Can Easily Freeze Up. Turn On The Hot Water Everywhere In The House And If Accessible Check The Lines To See Where The Warmth Ends. You Can Leave One Off Over Night In Hopes That It Will Eventually Defrost.
SOURCE: No hot water
The code # 11 is a code that warns of "no ignition" and the causes of this error code are too many to list. I would suggest that a qualified tech. perform a diagnostic test and repair.
This is not a task for the "do it yourselfer"
SOURCE: vinegar flush
You should not have to flush unless the code LC comes up. but here is the flushing diagram.
SOURCE: Rinnai tankless water heater
LC is the error code that you get when you have limescale buildup in the heat exchanger. You need to flush your heat exchanger. If you have the manual for your water heater, use it. The manual to mine is attached. The procedure for flushing it is covered on page 12. I suggest that you have a certified Rinnai plumber perform this task as it requires a ciruclating pump and some hoses that you need to connect to your water heater. If you don't perform this task, it is possible that you will need to replace your heat exchanger and this is not something covered by Rinnai's warranty.
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