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Re: Intercom rings and there is no one there, the sound...
You might have a door phone that was installed and programmed as a door phone extension. Now a physical phone that is connected to a previous door phone port is causing this.
Check your #604 and #605 command
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The phone has 8 ring tones. From the idle phone, press PROGRAM and dial 99. Press the intercom or a CO line button TWICE and dial 2-8 on the keypad (1 is already default). When you're satisfied with the tone, press STORE. You have to do this for each line and the intercom you want to change and you need to do this at each phone. Pick up the handset and drop it back down to exit programming.
You need to cancel absent message on your phone. The method depends on which Panasonic phone system your phone is connected to. Following are the methods for three different Panasonic phone systems. Once you cancel absent message, your screen should return to date and time, if not then press * until it does.
KX-TA624 Phone System
Press intercom button, dial 750#, lift handset then return handset to cradle to end.
KX-TA1232 Phone System
Press intercom button, dial 7500, lift hanset then return hansdset to cradle to end.
KX-TDA100 or KX-TDA200 Phone Systems
Press intercom button, dial *7500, lift handset then return handset to cradle to end.
I had the same problem on my Lucent 854 phone. It could be because the intercom number hasn't been assigned yet. To assign an intercom number, leave the handset in the cradle, then hit PROGRAM (which on my phone was on the bottom row on the far left of the speed dial buttons), then *, then #, then hit a two digit number, then press the intercom button.
If it works, you'll hear a louder ring, then your ringing will stop.
Wow. The Partner 18D phone has two buttons on the lower left of the faceplate in the middle of the phone that are seperate from the 5 rows of 4 buttons. Those are your 2 intercom buttons. If you press one of those and pick up the handset, you'll get intercom dial tone. Your extensions are numbered 10 to whatever. By default, dialing zero will ring extension 10 and you can see what extension called in the display.
There are 2 things that would prevent you from being able to answer a ringing phone by picking up the handset. Your phone has to be ringing, and you need to set preferred line ringing on incoming calls.
The second part is easy. Press PROGRAM 99 and dial 22 STORE on your phone. Now when a call rings on your phone you can pick it up. If you can't, then your phone is not ringing.
From each phone, press PROGRAM 99 and the INTERCOM or CO buttons TWICE, then dial 1-8 and STORE. (default is 2). You can now make each line and intercom different, or each phone (up to 8) different. After you finish with each phone, just pick up and drop the handset back into the cradle to end programming.
I believe you have to reset the intercom system, meaning you need to reassign one or all of the phone's intercom numbers. To assign intercom # ( found on page 10 of the manual which you can download online)
1 Do NOT lift handset
2 Press the following 3 buttons (in order) PROGRAM, STAR, and then POUND
3 Enter two digits (the number you want the phone to be)
4 Press the INTERCOM button and you will hear a tone - then youre all done.