Question about SanDisk Sansa m240 MP3 Player

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Sansa M240 format error

My mp3 player says i don't have any files on it when i have at least 585 mb used n when i turn it on it says "MTP DB format error" and then says "not enough space for music db" i've been trying to fix it but nothing i do works, can someone help me please????

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Re: Sansa M240 format error - SanDisk Sansa m240 MP3 Player MP3 & Digital Media Players

You need to format like new one

Posted on Jun 13, 2007

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1 Answer

Sandisk m230 MTP DB mismatch...

Here is a link to get the manual:

On page 30-31 it explains how to RESET the unit to the factory defaults. If nothing else, I believe that will clear your DB Error.

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Problems uploading music

To format the player directly, follow these steps:
1. Press the Home button to return to the Main Menu.
2. Select Settings from the Main Menu.
3. Select System Settings.
4. Scroll down to Format and select it.
5. Select Yes to start formatting.

Oct 01, 2008 | SanDisk Sansa m240 MP3 Player

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Sandisk sansa problem

It isnt a fat or fat 32 player..It is a mp3 and or a wma player. And you could be missing the proper device driver depending on your computers os..Pre 2000? file compression file format

Jun 29, 2008 | Mach Speed TRIO Onyx MP3 Player

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Formatting the sansa m240

You need to switch the player to MSC mode. Got to settings -> USB -> MSC. Then you will be able to format the drive. If it is in MTP mode you can only tranfer files using Media player.

Dec 29, 2007 | SanDisk Sansa m240 MP3 Player

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MTP DB Mismatch Format? Please Delete More Than 4.0 MB

most reliable way to clear the device is to use the firmware update utility.

version 1.005a can be downloaded here

Aug 21, 2007 | SanDisk Sansa c150 MP3 Player

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Did my MP3 break or anything?

Insanity i just called the technical support a while ago and they said most of that is because of a file coruption go into My Computer then go into Sansa M240 then right click the little cartridge file and click on format it should work then

Jun 30, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

MTP DB Mismatch format?

i have the same problem...but i have a deferent model....and what is a scan disk

Jun 12, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Sandisk sansa problem

This error message may largely be due to the corrupted Music Database file that the Sansa M240 creates to maintain an information pool on the music files downloaded to it. Normally, if you are unable to completely format the player in Windows Explorer, there are still 2 other (and actually, more recommended) options that you have: (1) Switching the M240 to MSC mode and formatting in "Disk Management". You can get to this window by right-clicking the "My Computer" icon and selecting "Manage". Make sure that you use the FAT file system to optimize the 1GB memory (2) Switching the M240 to MTP mode and formatting the player in Windows Media Player 10 or version 11. The mode of the M240 can be changed by accessing the menu and going to "Settings", then choosing "USB" In general, formatting the player in "Disk Management" is more effective than formatting it in Windows Explorer. Also, it would be a good idea to upgrade the player's firmware to the latest version via the SanDisk website: I hope this helps. The M240 is a great player.

Apr 20, 2007 | SanDisk Sansa m240 MP3 Player

9 Answers

Error message: Not enough space for music DB. Please free 4MB.

Hi I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted and 24 hours after they came up with an answer. If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it. Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player. If not already done, please also update the firmware from this link: The 20 seconds on the power button didnt work, but the formation did. Hope this helps. //Cadmann Please bear with my english

Aug 20, 2006 | SanDisk Sansa m240 MP3 Player

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