I get this message when I try to run the virus scan.
Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.
As the computer is booting repeatadly press the F8 key as the computer is booting If done properly the user should get to a screen similar to the below screen. Select the option for Safe mode command prompt only Windows Advanced Options Menu
Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Reboot
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice select the safe mode option then run your antivirus if still cant get rid of the virus restart again Use the up and down arrow keys to move the highlight to your choice. select safe mode with networking download anti malware and microsoft security essentials http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus anti virus and malware http://windows.microsoft.com/en-US/windows/products/security-essentials If this fails you might have to go back into safe mode. You might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System Configuration utility Installation restore points that occur before you install a program or a service. You can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.
To perform a system restore, follow these steps: 1.Click Start, click Run, type msconfig, and then click OK. 2.On the General tab, click Launch System Restore. 3.Select Restore my computer to an earlier time, and then click Next. 4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5.Select a system checkpoint or an installation restore point, and then click Next. 6.Close all other programs. 7.To start the system restore, click Next. 8.Your computer restarts. Repeat steps 1 through 8 until you fix your configuration issue. Hope this helps
SOURCE: SysMech.exe Access violation
Please follow the steps below to perform a thorough uninstall and reinstall of your iolo product. Depending on which iolo product(s) you had, some of these items may not be present.
1. First uninstall anything from iolo from your system and restart the computer.
2. Right-click on the Windows Start button and select Explore.
3. Navigate to C:\Program Files and delete the iolo folder.
**If any of these folders state a file is in use, open your Windows Task Manager and end any iolo processes that are running and try again. Ultimately, Windows Safe Mode will allow all of the folders to be removed.
- Starting Windows in Safe Mode
http://www.iolo.com/customercare/kbarticle.aspx?ID=KBA-01932
4. Once the folders are removed, click on the Windows Start button, select Run, in the Open field type REGEDIT and click OK. This will open the registry editor.
5. Navigate to HKEY_CURRENT_USER, Software and delete the iolo key.
6. Navigate to HKEY_LOCAL_MACHINE, Software and delete the iolo key, should it exist.
7. Navigate to HKEY_LOCAL_MACHINE, Software, Microsoft, Windows, CurrentVersion and double-click on Uninstall.
8a. When it expands, look for any of the following items and delete them should they exist:
{BBD3F66B-1180-4785-B679-3F91572CD3B4}_is1
{78E33B36-2103-49FC-B058-8CF44B6E75FD}
System Mechanic_is1
System Mechanic Professional_is1
System Mechanic 6_is1
System Mechanic Professional 6_is1
System Mechanic 7_is1
System Mechanic Professional 7_is1
System Mechanic 8_is1
System Mechanic Professional 8_is1
DriveScrubber 3_is1
8b. Please also delete these two keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ioloSystemService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ioloFileInfoList
9. Remove residual antivirus files
a. Right-click the task bar located at the bottom of your desktop and select Task Manager.
b. From the Windows Task Manager select the Processes tab.
c. Locate and click on the process named Dvpapi.exe to highlight it.
d. Click the End Process button, then click Yes to confirm.
e. Navigate to C:\program files\common files and right-click the folder named Authentium.
f. Click Delete, then click Yes to confirm.
g. Download and install the Microsoft cleanup utility. You can download this file from Microsoft’s web site at: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
h. Run the utility by clicking Start>All Programs>Windows Installer Clean Up.
i. Highlight Authentium Antivirus SDK and click Remove. Click OK to confirm.
10. Close all open windows, restart the computer & re-download.
Regards
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