Question about AT&T BlackBerry Curve 8310 Cell Phone - Red

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Cannot receive outlook email anymore on my blackberry

Hi, before leaving for vacation to Asia, my company's IT dept set up a link so that I can receive my desktop outlook email from the office onto my blackberry curve phone while I am away. It was working fine for a few days but now I am not able to receive any new mail. What steps should I take to begin receiving email again or what steps should I tell my colleagues back home to take if the problem rests with the desktop ( I believe blackberry desktop manager was set up on my computer). I will not be back for another week and it is important that I reconnect with my outlook account. Thank you

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Do you have a redirector intalled that pushes the email forward to your device? Sometimes the redirector get turned offf, or the desktop gets turned off and I stop getting my emails when I'm away from the office.

Posted on Feb 24, 2009

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