Question about AT&T BlackBerry Curve 8310 Cell Phone - Red

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Cannot receive outlook email anymore on my blackberry

Hi, before leaving for vacation to Asia, my company's IT dept set up a link so that I can receive my desktop outlook email from the office onto my blackberry curve phone while I am away. It was working fine for a few days but now I am not able to receive any new mail. What steps should I take to begin receiving email again or what steps should I tell my colleagues back home to take if the problem rests with the desktop ( I believe blackberry desktop manager was set up on my computer). I will not be back for another week and it is important that I reconnect with my outlook account. Thank you

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Do you have a redirector intalled that pushes the email forward to your device? Sometimes the redirector get turned offf, or the desktop gets turned off and I stop getting my emails when I'm away from the office.

Posted on Feb 24, 2009

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How can i get acess to my messages in my outlook box from another computer


Goto account settings and configure your E-mail account in the computer that you want to use, Now you will start to receive your E-mails.
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There is an option in Outlook with a Checkbox that says "Leave a Copy of Messenges on Server." Under Tools, then Options. That box must be checked, otherwise when mail co Almes into Outlook on your computer, it will never come in on your phone. There is also an option on your phone to have messages deleted from the computer when you delete email messages from the computer and vice-versa. Best recommendation is to pull-up the very-large user-guide on Blackberry.com, look at the table of contents and you'll see what I'm talking about under Email settings, with exact instructions of how to resolve your issue on the Curve.

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