Question about HP DesignJet 750c plus InkJet Printer

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HP 755 CM CARTRIDGE MISSING ERROR

Replaced the black cartridge & message said to seat cartridge. Turned the plotter off then back on & got a cartridge missing error during the alignment routine.

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  • Anonymous Jan 21, 2009

    I have the exact same problem with the missing cartridge and reseat error.

  • Anonymous Mar 24, 2009

    I have same problem - did you ever fix? if so how?

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  • 53 Answers

This normally points to a worn ribbon on the carrage. Make sure the ribbon where the cartrige makes contact is really clean, if cleaning make sure the plotter is turned off. Sometimes a build up of ink can cause problems. The bad news is that if the ribbon on the carrage is worn it firstly comes with the carrage as a unit, and secondally the carrage is no longer available from HP

Posted on Feb 06, 2009

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750c plus was turned off and now says printer cartridges missing


Pull out the cartridges, turn the plotter on and install the ink cartridges one at a time - making sure each one is recognized. One of them may have gotten a power surge and had the electronics burned out - - replace that cartridge with a new one.

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Try to reinsert your black cartridge and make sure it is properly seated in the cartridge carrier. If error comes back up right after placing it in the printer, then it could be a faulty cartridge. Try to replace it with a new genuine Lexmark cartridge. If you are already using a genuine Lexmark cartridge, please contact Lexmark Technical Support Center for additional assistance.

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Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
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