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Hi, you should be able to use the printer options before printing any document. Once in printer options go to the color tab and click on the drop down to black ink only, thats for windows. If using other OS respond and i will get you your answer. As far as for copies goes there is a button that says black and one that says color just put in the scanner and push the black button.
You said you replaced the cartridges. Were they Genuine Brothers' Cartridges?
My Brother MFC-240C, does not like Generic Printer Cartridges.That sounds like your problem.Also I had with Brother's was problem with Color. Color that should be Yellow, will turn out Green, or Blue Green, etc.The Generic Cartridges, also printed lines thru the words. That's what the Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY, or Take them to have them filled.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for the PRINTERS.
This is the only advice I can give you. If you find this helpful, pls rate me.
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".
This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.
actually, its not. the reason is, there is a small resovoire (sp?) in the ink cartridges. if you continue to print, the nozzles will clog up, and can cause all the nozzles not to work. even when you do just black, the printer has to clean at times all the nozzles and if your nozzles are empty, air will go into the deep and dry up the excess ink.
if you are going to do primarily black prints, you should get a black and white laser for those uses only.
I see it's been a while since you posted your question but in case anyone else is wondering about this, I'll answer. The information is not in the User's Guide booklet but in the Software User's Guide which should be available on your software disk, or you can view it here http://welcome.solutions.brother.com/BSC/Public/files/dlf/doc000240/BH3_UsaEngSoft_C.pdf
Basically, you go to the advanced tab under the printing preferences and select grayscale.