Question about Gateway MT6452 Notebook LCD Screen
There is a cable located near the RAM, it looks somewhat like a flask
here look at the video, it will explain it better: http://www.youtube.com/watch?v=US306Sxt090
Posted on Dec 13, 2012
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Posted on Jan 02, 2017
There are two ways that you can unlock the BIOS password for your Gateway laptop.
1) Gateway has a master password for unlocking their BIOS, however it is not available for free on the internet. If you do a search on ebay you will see that there are a number of people that are offering the password for sale. Prices range from $25-39.00. If you check with your local Gateway repair depot they will probably also have the password. Chances are that unless you find a generous tech they will probably charge you at least the same amount of money, if not more.
2) The official resolution as posted on the Gateway site is to do a system restore with the discs that were provided to you with the laptop. Depending on how their discs are setup you might be able to do what is called a repair install. This will effectively reset your passwords, as well as re-install your Windows operating system without wiping out all of your programs and any data you may have saved on your hard drive. If this option is not available to you when you boot the system with your repair disc then you will end up wiping out the entire hard drive and re-installing the original operating system and software. This means that your laptop will go back to exactly what it was when you first turned on the system. This would also mean that any programs and data that you saved to the hard drive will also be wiped out.
You can also try and contact Gateway support at 800-846-2301, and follow these instructions to get to a live person:
Speak "Customer Support"
Mumble something but not clearly
Speak "PTG00000" for the serial
Speak "Yes" when asked if you have registered the computer
If asked to repeat your serial, use the same number above
The system will then take you to a live person rather than make you circle around their automatic menus and responses. Depending on the person that you finally get on the phone, and if they have access to the master password, they might be willing to give it to you. Otherwise they will tell you to use the restore discs that came with the laptop as described above. At that point you can also ascertain from them whether or not you can do a repair install, or whether you have to wipe out all of your data and start from scratch.
These steps should allow you to resolve your issue. If you do have further problems please don't hesitate to let us know. Thank you for the opportunity to assist you in resolving your issue.
Posted on Mar 01, 2011
Tips for a great answer:
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Detach the CMOS battery from the metal holder. Some Gateway CMOS battery holders have tabs on both sides, while with others you can lift the battery out. Press down on the tabs and the battery will pop out. Wait two minutes, then push the battery back in. This will change the CMOS settings back to default and reset the Gateway BIOS password. Replace the panel and cords. Turn on the PC and enter the BIOS menu by pressing F2 repeatedly to create a new password. To bypass creating a BIOS password, boot to Windows normally.
Then everything will be just fine.
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