Question about HP Designjet 4500mfp All-In-One InkJet Printer
PRINTER WAS DISPLAYING 86:01 ERROR MESSAGE. I NOTICED THE BELT WAS WORN AND TORN. I REPLACED THE BELT AND CLEANED THE INSIDE OF THE PRINTER AND STILL BEING PROMPTED WITH THE ERROR MESSAGE.
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Posted on Jan 02, 2017
SOURCE: HP J8750 Cartridge error
I had this "Cartridge error" problem on my HP J5780 printer. Replaced
the cartridge, but still got the same error. Then removed the cartridge
and used a cotton swab with a little denatured alcohol, and gently and
carefully cleaned the contacts in the printer. Followed this with a dry
swab to be sure no alcohol left. Replaced the original cartridge, and
have been using it for a week now with no more error message.
Posted on Nov 12, 2008
It is not recommended that the user replace the carriage belt, on any HP printer. Any damage caused by the user, won't be covered by the warranty and will likely result in a completely useless, but very expensive doorstop. Or paperweight..
I do believe your printer has since been discontinued for support, however only an HP Customer Service Representative would be able to confirm that. I would suggest phoning HP for technical support or to at least confirm whether support is available.
Even if your printer is no longer a) under warranty, which I suspect it's not, or b) out of support completely, they may be able to provide you with a list of Authorized Service Providers (ASPs) within your area.
Best Of Luck.
Posted on Dec 15, 2008
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