Question about HP Photosmart 2575 All-In-One InkJet Printer

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Black line down the middle of scanned documents.

I have a new HP 2575 photosmart. I haven't had a problem copying anything directly from the computer, but anything that I scan has a large black line down the middle.

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  • haznavy Jan 20, 2009

    Same problem with nothing apparent occluding the light source on copy mode. Perfectly straight black line right down the middle of any page that I try to copy. I have reinstalled software twice and it still happens.

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  • 5,568 Answers

Try leaving the cover open and run a test scan, once with a fresh sheet as the item to be scanned and then a second time without anything on the table.  You may see what is blocking the light source or possibly a defect in it.
Scanning is done left-right, left-right across the width of the page and the vertical stripe indicates that the blockage is present during each scanned line.
In servicing copiers and multifunction machines, I have found a number of curious contaminents, one of the most annoying was a moth, still alive, that would randomly sit on the lamp, causing some pages to come out OK, others not. 
If your copies and printouts are coming out fine, then only the scanner can be at fault.

Posted on Jan 13, 2009

  • Steve Allison
    Steve Allison Jan 13, 2009

    Forgot to mention; when making a 'sky' copy with nothing on the table, expect a page of wasted ink since it will come out black if only the scanner is at fault. 

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