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This is fault on your earpiece and needs to be replaced ip you can remove the panel and confirm if the earpiece has a continuity or if there was any connection issue. Finally test using a handsfree to confirm that the board is working well and the fault relates only to the earpiece.
My dear friend, the problem is simply that the earphone of the bad/ damaged that is why you cannot hear anything on the phone. As long as your caller can hear you but you cannot hear them, then it is confirmed, because, the speaker is on a different side of where the earphone of the phone is.
The solution is just for you to have the earphone of the phone replaced.
But before replacing the earphone of the phone, you can use a bluetooth hands-free temporarily or an external earpiece that you can connect to the phone and be using on the phone temporarily before replacing the earphone of the phone.
Using a bluetooth hands-free or external earpiece is quite cheap and is of easy access.
hi, It seems that the earpiece speaker in your phone might be not working. Before that verify that the call volume is set to maximum while you are in a call. If still problem persists, then you have to check the earphone present in your mobile. Please provide your ratings. Thanks
Hello, Are you try to say that you cannot hear calls through the earpiece? If that be the case, its either the phone earpiece is bad and you need to change it, or the fault might be from the phone board, that is, you need to reformat the phone with software and this can be done in Nokia shop and any phone repair shop.
You also have an option of using a earphone instead of using the phone speaker because it might be noisy and not very clear.
Same here. I tried many things but cannot ring it back to headset mode. I continuously see the headphone icon shown in the phone, so it seems that the phone thinks that it is still connected to earphones. Sometimes, it works fine, but mostly it does not. If I connect the phone on bluetooth earphones, it works fine. Any help will be appreciated.