Question about Philips HTS3450 System

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Dvd tray wont open or close

Model number: Philips HTS3555

I press the open button on the remote and the dvd player itself and nothing happens. No sound of the motor, nothing. The display reads open or close so the unit is working ok, i think the the tray motor died. I can manually open the tray so its not stuck. Any ideas? The item is also 3 months old! Are there any disassembly guides or repair guides out there so i can replace the motor myself? All help is appreciated. Thanks

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  • PrimePub Jan 26, 2009

    HTS 3450, 2 years old,usually the tray will not open, I toke it appart and it seem that it is a mechanic problem in the disc tray enclosure, it has all kind of hooks to make sure the reading eye will close tight as the disc tray closes, so i guess some of the hooks (all plastic made) got tired and need more force to open, as i see the motor is trying but cant push the tray open without my help, while some times its opening easily. best and easy way is to replace the all tray its only 3 connectors, but I dont know where to get it, any recommendations?

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If the tray is not working, check the belt in the motor, maybe it is lose, or check the limit switches, maybe one of those is malfunctioning. actually they has 3 wires.

Posted on Feb 16, 2009

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@PrimePub : Have the tray replaced by manufacturer or ask manufacturer to ship one to you.

@at_viper : If still under warranty (i think so if only 3 months old) just contact your vendor about it.

Posted on Jan 29, 2009

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