Question about Compaq Presario R3360US Notebook
I installed the new HDD physically. The computer power comes on, but no screen or anything else.
Bill, Bill, Bill,.....................
The Operating System is on the Harddrive.
You have physically installed a Harddrive that is Blank. No Operating System on it.
Suggest use the Restoration Disk, and perform a Full Install.
The Restoration Disk has the basic Windows files on it.
Don't have the Restoration Disk?
Posting from USA experience;
Contact HP Support. (HP bought out Compaq)
The disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call 800-474-6836 - 24hrs a day; 7 days a week.
Have the Serial Number written down to give to the nice representative.
This is in the white Service Tag, on the bottom of the laptop.
S/N = Serial Number
For other countries use HP Support Worldwide for the contact number,
For additional questions please post in a Comment.
[ Ya know I was jus kiddin' with the first line, right?
Bill?............................Bill?...............Oh, oh ]
Posted on Dec 12, 2012
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Posted on Jan 02, 2017
With no battery fitted to the Laptop and the power supply fitted and working o/k, the Laptop is dead. Could it be the convertor on the motherboard faulty , if so, can it be repaired.
Posted on Sep 05, 2008
let it sit for awhile. then try to power it on. if it powers up and then suts off again, the processor fan is probably bad and needs to be replaced.
Also, take the battery out and tryy to power it up.
Posted on Aug 13, 2009
Either the power supply is putting out too low voltage or the power jack is bad.Try moving the ac adapter tip around while its starting up to see if it keeps it running or shuts it off.If it makes no difference try another ac adapter that does work for sure and see if thats the problem.If neither approach works,then the HDD may be seizing or one of the ram sticks may be bad.Some sort of hardware conflict can cause shut downs.You would have to take the bootstrap approach to narrow it down to one pacific component.
Posted on Aug 13, 2009
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