Question about Ricoh A3 Gel GX7000 InkJet Printer

Open Question

Misfeeds on Ricoh GX7000

It's not the paper actually misfeeding in the printer, but appears to be the print head causing the issue. The print head assembly tries to make a fast move on the rails and comes to a screeching halt before going back to what it previously was doing. It is akin to the print head either losing it's place from the encoder strip or over-taxing the CR (carriage return) system by over-voltage/over-current. The print head assembly rides with what appears to be two "oil-lite" type bushings on a smooth steel rail on the back side and a simple Teflon tab on the rail on the front side. I've cleaned the encoder strip on several of these printers and sometimes that is the culprit. More often than not, cleaning the encoder strip doesn't help. The print head still jams on the rails. I've cleaned and polished the back rail, cleaned the bushings and the surrounding areas, cleaned the encoder strip sensor at the back of the print head assembly and none of this shows improvement concerning the print head jamming. I don't have any new spare parts, but am more than willing to find some, to keep some of these workhorses alive a while longer. Some of these Ricoh 7000 printers have run over 200,000+ 8-1/2" x 11" sheets without this issue. Some run less then 30,000 and these jams appear. I don't know what the MTBF is for these printers, but it varies wildly in practice. Anyone have an idea for a solution for these print head jams, I'm more than willing to listen. You can also contact me directly at curtiswright at charter dot net. Thanks in advance!

Posted by on


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 68 Answers

SOURCE: Ricoh SP C410dn Paper only prints 11cm and stops in the Bypass T

do not use ohp film in this device as it will jam due to the use of optical paper sensors unless your ohp has a paper backing. you can set up the bypass tray for thick paper type to increase fuser temp to get better fusing etc

Posted on Sep 16, 2009

  • 903 Answers

SOURCE: Ricoh Aficio SP C420dn Printer. The printer at

sc491 is a high voltage output error. Combined with your jamming issue, it sounds like a possible electrical problem somewhere. A good first step is to turn the machine off and unplug it, then take off the covers and reset any connections or cables you can get to.

If the problem persists, you should have a service technician take a look at it because it might need a board replaced.

Posted on Jun 05, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Ricoh c2050 continuous paper jams

Problem with the hot section, service call needed. -Carl

Mar 25, 2014 | Ricoh Office Equipment & Supplies

1 Answer

Ricoh gx7000 error code 993

This signal is triggered by the HVPS due to an accumulation of
condensation or ink spillage onto the transport belt.
?? Clean the transport belt.

Feb 28, 2014 | Ricoh Corp Aficio GX7000 GelSprinter Print...

1 Answer

Grainy prints

If the print head is not located in the cartridge then you need to clean the print head as there can be stuck nozzles or debris attached to it that cause a messy print.

Jan 11, 2013 | Ricoh Corp Aficio GX7000 GelSprinter Print...

1 Answer

I have a ricoh gx 7000 used for sublimation. Everytime I turn it on, I get a "paper misfeed" message. HELP!!

Dear .

Paper miss feed error indicates to :

1- Piece of paper inside duplexer unit check out from the back side..

2- magnetic strip (encoding tape on the top of linear steel bar) is dirty or it has some ink spots

use alcohol & cotton pass along the strip from the 2 side.

Note turn your machine off and un-plug the power

To clean behinde the head area you should first turn the machine on, when the head move to the left side unplug the power cable

I hope it may help

Yasir Risay

Aug 20, 2011 | Ricoh A3 Gel GX7000 InkJet Printer

1 Answer

Ricoh Gx7000 inkjet A3 Printer - what does 'error 990' mean?

Error 990 indicates a dirty sensor, so either a maintenance unit is dirty or you have a clogged print head. You can read more about this error on Richo website where you can see in the images what you need to clean.

Feb 13, 2011 | Ricoh A3 Gel GX7000 InkJet Printer

1 Answer

Paper misfeeds inside the printer

I followed the advice of one of the posters by removing the paper and putting through a sheet of photo paper through the copier. When I noticed that the blockage was a small pebble-ish object, I poked at it with a long knife and then the photo paper helped to push it through. That did the trick!

Jul 18, 2009 | Canon PIXMA MP610 InkJet Printer

4 Answers

RiCoh 1075 MisFeeding...

The problem you are having is that developer has fallen down into that area good luck once this has happened the box must be taken apart and blown out...  good luck

Apr 22, 2009 | Ricoh Aficio 450 Copier

1 Answer

Paper jamming and misfeeding

misfeeds usauly mean worn pick up rollers. this can also cause the jammin of the paper as well if the paper is not folliwing the path correctly due to being picked from the tray at a different angle top nonmal. if you let me know the makeand/or model number of your printer i will try kfind the part numbers for you

Hope this helps


Nov 05, 2008 | Samsung CLP 300 Laser Printer

Not finding what you are looking for?
Ricoh A3 Gel GX7000 InkJet Printer Logo

Related Topics:

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts


Level 2 Expert

183 Answers


Level 1 Expert

67 Answers


Level 1 Expert

32 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides