Question about SanDisk Sansa m240 MP3 Player

1 Answer

I have 121 songs, but only 20 some appear on Windows media Player.

I had a friend put some music onto my Sansa. I have 121 songs, but I have no access to them on my computer, so I cannot add those to my computer and I cannot delete them. (Add/Delete button also doesn't work) I am not sure what I should do.

Posted by on

  • Jak Noclaf Jun 30, 2007

    Anyone have any ideas?

  • Jak Noclaf Aug 03, 2007

    Well, how would I get around that, is that even possible?

    Also, how do I get the add/delete button to work? I want to make a playlist, but I can't seem to get the stupid thing to work.

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1 Answer

They were probably DRM-protected WMA files

Posted on Jul 31, 2007

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Can't locate the music on the player in windows explorer. Every folder seems to be empty. The player itself recognize and plays about 230 titles...but where are these files located on the player and why...


The location of all the music on your Sansa is Clip+/Internal Memory/Music.

If the folder is empty, you should now think on which mode you you transfer the songs MTP or MSC. If you transfer songs on MTP, you can only see them on that mode and vice versa.

Try to check the current settings on your Sansa by going to MENU/SETTINGS/SYSTEM SETTINGS/USB MODE

Try changing the USB modes and check the folder again.

If songs are not showing on both modes, possible that the files are hidden or corrupted.

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In general, you have to use Windows Media Player to load songs onto the player. Here is a link ot the full user's manual that will show you how to operate the device:
http://www.sandisk.com/assets/File/Downloads/user-guides/clip-usermanual.pdf

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Songs that are in the correct format will show up in the music menu when you disconnect the mp3 player from the computer. Songs that are in the wrong format will not show up at all when disconnected from the computer.

Open Windows Media Player and click on the icon of the Sansa to view what the songs that have been loaded onto there.

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Use Windows Media Player to transfer the songs downloaded from Limewire to your Sansa. The first time you open Windows Media Player, it will search the "My Music" folder for songs - this may take a few minutes. Mkae sure you have Windows Media Player 10 or 11. You can either move or copy the Limewire songs to the folder called "My Music," or go into Windows Media Player and change Windows Media Player's configuration so that it can read the Limewire downloads folder.

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You should be able to modify and delete playlists/songs by connecting the player to your computer and accessing the files by going into my computer and selecting the player drive.

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I never use Windows Media to add music to my sansa... If you want all music to show up click on my computer and then click on the icon for your sansa. there may be a folder that says music but if not it is a hidden folder. if this is so you must go to tools, then folder options, and then the tab that says view. under this will be an option that says hidden files and folders and click show hiden fles and folders and OK. this should allow you to see the music folder. from here on you can just copy and paste all files.

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Cant load songs


the best way for that is to read your manual.

MINIMUM SYSTEM REQUIREMENTS
Windows XP SP1
Windows Media Player 10
Intel Pentium class PC or higher
CD-ROM drive
USB 2.0 port required for hi-speed transfer
CONNECTING AND TRANSFERRING
Connect to your Computer
1. Connect the small USB Cable Connector to the USB port on your computer, and then plug the larger
Cable Dock Connector in to your Sansa c200 port.
2. Once connected to computer, it should be detected by the operating system automatically and is
shown as an additional drive called “Sansa c200”.
SANSA MEDIA CONVERTER
You will need to use Sansa Media Converter to transfer photos to your Sansa c200. Insert your SanDisk
CD and select Sansa Media Converter to install it to your PC. Then you can load your personal photos
onto your Sansa c200 by using Sansa Media Converter.

TRANSFER MUSIC
To transfer music to your Sansa c200:
1. Connect Sansa c200 to the computer.
2. Drag and drop files from your computer to Sansa c200 by using a variety of music software
programs to transfer/synchronize your files.
3. In MTP mode as long as the files are WMA or MP3, they can be dragged into the Media folder.
Otherwise, they can be dragged into the Data folder (these files will not appear on the player).
4. In MSC mode, files/folders can be dragged/copied to the device.

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What does "synchronize to continue music subscription" mean


the best way to put music into the mp3 player is by using windows media player 10, click on sync and put all the songs you want in the sync list then click on start sync and it should sync properly without any problems.

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Songs are not being show (not getting detected) in the music list


k i had the same problem twice,

the first time i couldnt fix it because i ended up getting a device read error when i tried to acces it in my computer, but i think whatever caused that was different than the second time.

this time my device retained all the songs origionally on it but wouldnt reckognize any new songs. In addition to that, when i deleted all the songs off the player and only put a couple back on the player didnt register those either. so it would seem to me that it is a problem with the device's database refreshing algorithim...although thats just a guess.

neways...to fix it i copied all the data & folders off the sansa (including the .txt and .sdk files) and stored them on my desktop. After that I tried the e200 firmware upgrader available at sandisk.com

After messing around for 2 hours trying to figure out what was going on i deleted all my music, videos, recordings and pictures off the device and proceeded to format it in msc mode.

after the format was complete, i re-copied the data i had backedup on my desktop and pasted it back onto the sansa.

it seems to have worked...but then again i still don't know what caused the problem so it may not work for you. (i think it may have been something to do with one of my music files since both instances happened after i uploaded the same 5 songs onto the player)

also, i had numerous virtual folders & files that had conflicting sizes and would not open when i clicked on them (windows says they had +4GB sizes but properties says 0B also when clicked i get a file not found error).

hope this helps.

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