Question about SanDisk Sansa m240 MP3 Player

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Reset button I lost my instructions.All of a sudden My sansa M240 messed up.every time I turn it on the title screen is no and only the title screeen and it stays like that.Now im trying to reset my sansa M240.May someone please tell me how to reset the Mp3 player.If im not supposed to reset it Someone tell me what to do.

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Re: Reset button

This is a well know fault with the m240. The easiest fix is to take it back to the store you bought it from and get a replacement :)

Posted on Jun 14, 2007

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Screen frozen when powered on

turn it off, take out the battery, then replace it, turn it back on. see if this helps.

Mar 15, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Only displays initial power on screen (SANSA m240 1.0GB)

try changing the works sometimes....

Aug 11, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Lost Installation Disk for Sandisk Sansa m240

most of the mp3 players are recognized without installation cd itself.
please answer me the following questions
1. are you using your mp3 player for the first time in your computer or you uninstalled the software and lost the cd .

2. what happens (or shown )in the screen of the player when you connect the device to your pc

Jul 22, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

I have a sansa sandisk mp3 player. when i bought it it was working excellent.but all of a sudden it stopped working.this mp3 has no reset button i do not know how to fix the problem. sansa sandisk...

1. Are you able to turn it on ?
If so, press the the "power on" button the second time to activate the menu.
Still no luck ! Try putting in a new battery and try again.
2. You cannot "reset" anything.
3. Open up "windows explorer"
4. Scroll down the left pane of the window till you see the "sansa" removable disk
5. Right click it and select "format"
6. After formatting, try adding your files back again.
7. Use the >= button on the player tp play the songs.

Hope this has been helpful to you.

Aug 29, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

My M240 sandisk is frozen

Attention: Resetting the device will delete all the songs

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

May 30, 2008 | SanDisk Sansa m240 MP3 Player

3 Answers


You have to create the playlist on your computer. Here is a tutorial on using Windows Media Player (version 10). Best of Luck.

Sep 10, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

My Sansa m240 freezes at the title screen.

I have the same problem. I called tech support 1-866-726-3475 and they talked me thru several cures. None of which worked. My unit is about 8 months old. After trying all the options, they gave me a rma number and are sending me a replacement. I think they have had some trouble with this lot of players, they were very nice and it took no prodding from me for a replacement! Good Luck1

Aug 04, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

How do you setup Playlists? - pls help

if you hold down the menue for like 15 secends it will ask to add to favorites you cant put in playlists I dont think. ~Grim

May 11, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

How do i put a playlist on a sansa m240

Creating Playlists on the Sansa M240

The Sansa M240 is a decent device, but if you are like many, you have not been able to create playlists. The instructions with the player and the maker’s website offer little help. Here a solution that I found on-line with some additional detail. The step by step instructions for even those with little computer savvy.

1. power up your M240 player without connecting to your computer. Scroll thru the menu to the “settings” menu. Select “USB”, deselect “auto detect” then select “MSC”. (I don’t know if this step is critical, but I picked up this suggestion from another site)

2. Power down the MP240 and using the cable supplied with your player, connect to the USB port of your computer. The display will show “MSC” when connected.

3. If you have not already done so, download the songs you want to include on your playlist from your computer to the M240. Any number of media player software packages will allow you to copy or burn your songs to a “portable media device” for this step.

4. After your songs are downloaded, on your computer, go to “My Computer” and open the "Sansa M240" icon. On the explorer task bar, select “view”> “details”. You should see several standard folders and all your songs. (Note I have used this for both .wma and .mp3 formats and have intermixed them in the playlist)

5. On your computer, open a new Notepad document and save it to your desktop.
Name it whatever you like, but it has to have “.m3u” as a file extension when you save it.
For example I named mine…. playlist1.m3u, playlist2.m3u, playlist3.m3u.

6. Next, in this newly saved notepad document, type this exactly on the very first line < #EXTM3U > without the brackets.

7. Now, find your first song in the open M240 folder, place your cursor on it, right click and select "rename". When the song title is highlighted hit control + C or "Copy" the entire title, being careful not to change anything. Now place your cursor immediately after the #EXTM3U text, hit return and paste the title of your first song directly below it with NO line space in between.

8. Repeat the steps to copy the title of your next song from the M240 folder. When copied, place your cursor immediately after the previous song title copied in the step above. Hit return Twice to create a single line space after the song title and paste in the next song title at the beginning of the line. Repeat this process til you have built your playlist.

8. After you’ve entered your last song title, it should look something like this. (Either .mp3 or .wma extensions can be used)
First song.mp3

Second song.mp3

Third song.mp3

And so on.mp3
Now, within your notepad playlist document, click File/Save (noting where it was saved) and close the file. Now, find that same original playlist on your computer. Highlight it and copy / paste it onto your M240. I copied mine into a folder called “playlist” on the M240. Then I repeated the process for other playlists, giving each a unique name.

After allowing sufficient time for the file to copy, use the icon in the lower taskbar of your computer to “safely disconnect hardware” to unplug your player. Disconnect the USB cord, power up and your ready to enjoy your playlists.

Mar 11, 2007 | SanDisk Sansa m240 MP3 Player

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