Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune reset Hi, I have a Zune 30gb. It was working fine, the last time I used it. I haven't used it in a week or so. I tried plugging it in today in order to update to 3.0. I installed 3.0 on the computer. Plugged in my zune, but nothing happened. On the Zune screen, it says ''1) Connect Zune to your PC''. I plug it in, and then it says ''2)On your PC, open the Zune software and restore the Zune device firmware''. However, the zune software doesn't recognise that the zune has been plugged in and says no device attached. I tried resetting (back and up) and no luck >_< please heeeeeeeelp

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  • Ringochan Jan 16, 2009

    yes, why ?

  • Ringochan Jan 31, 2009

    Yes, I had the old version of zune software running while uptating it? PLZ help

  • Blazer III May 11, 2010

    depends,did you had the old version of zune software running while uptating it?

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Hi I can help you this is how. BUY A 4G ZUNE!!!!! cause your 30g zune is broken or something, or reset everything and instal it again

Posted on Jan 31, 2009

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Posted on Jan 02, 2017

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