I`ve had the same problem twice, it seems the player erases the whole firmware when this happens. You can fix this by plugging it to your computer in recovery mode, this will allow you to reinstall firmware.(Search google for zen nano plus recovery mode to find instructions.)
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I've had this problem a few times when I haven't used my Zen for a couple of weeks. Even when the unit is powered off it still consumes battery (as the clock continues to work in the background) - so eventually the battery completely dies.
Hook it up to your PC with the USB cable and, if you can see the battery icon and it looks like it's charging, then just leave it for about 1-2 hours (it takes this long to come back to full life - enough to be recognized by your PC, anyway.
If possible, find another USB cable that will fit the connector, as the white USB that comes with the Zen is pretty rubbish and takes forever to charge - I use the mini USB cable that came with my Sony Ericsson Xperia X1 phone and it works a lot better.
You don't have enough room on your drive to do this. I had the same problem. I took all my router ports off and connected just my creative vision player only and it worked. Computer system was over loaded.
Have you tried to remove the battery. If not, try this remove battery, see if that works. If removing battery doesn't work you may have to reset your player. First remove battery again, but before you put it back on, slide or hold your power on button, keep holding it down then insert battery. The load-up screen should come on asking to reboot, cleanup , or reload firmware. Just reboot and see what haps
This is an issue with the power supply, believe it or not. I just resolved this for a friend by changing the power supply. An old nokia 5v power supply will make a good alternative if you don't have an OEM replacement.
May be u would have faced loose connections, for better results turn off the zen wait for 20sec and then connect it to the power and make sure u dont keep moving the zen or the cable attatched to it... Due to wear and tear loose contact becomes prone..!! Hoping for a good rating from u...!!!
Did you charge the unit over night? When they are brand new, the batteries are not always charged. See if the lights and screen come on when it is plugged into the charger. If so let it charge over night and try turning it on again. Otherwise, you should probably return the unit.
Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen.
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