Question about Creative Labs Zen Nano Plus MP3 Player

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My mp3 player is broen HELP ME!!!!!!!!!!

It wont come of the creative screen and i changed the batteries, and its charged. and i turned on the power and it wont move of the first screen please some one has to know!!!!

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Re: my mp3 player is broen HELP ME!!!!!!!!!!

I`ve had the same problem twice, it seems the player erases the whole firmware when this happens. You can fix this by plugging it to your computer in recovery mode, this will allow you to reinstall firmware.(Search google for zen nano plus recovery mode to find instructions.)

Posted on Sep 23, 2007

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The battery cell may be dead that's why its blinking and drawing your attention there. Or you could change the usb and try another.

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Have you tried to remove the battery. If not, try this remove battery, see if that works. If removing battery doesn't work you may have to reset your player. First remove battery again, but before you put it back on, slide or hold your power on button, keep holding it down then insert battery. The load-up screen should come on asking to reboot, cleanup , or reload firmware. Just reboot and see what haps

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itcan happen because of battery ded.can you remoove the battery and connect it again to usb and turn on if it is on ,problem is with your battery.isnt it????


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when your mp3 player keeps turning of that means that there is no more juice in the battery and that it is time to go pick up a new battery, also if your mp3 player is not charged and it wont hold a charge you can try another USB cord!

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it may be in a low power state, try a different usb cable and hook it up to a desktop computer (laptop ports are sometimes not powerful enough to charge the battery when it is in a low-power state).

Also check out and look at their support forumns

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try new batteries, does the unit have a reset?

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use an ac charger and do not put it in lock mode.

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Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

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