Question about LaCie Bigger Disk (300874) 1 GB Hard Drive

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Hard drive wont mount

Hi, I have had the hard drive for about a year... it works well.. suddenly today it wont mount it is running... plugged in... but when I turn on my system it gives me an error and tells me that the disk is unreadable... please help!... it has everything on there.... hope you can save me ben

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From the information you have supplied I would suspect either the drive data has become corrupted, a hardware problem has occurred or perhaps a problem with the LaCie software drivers installed on the computer. Be careful throughout this process, if you are prompted to format the drive you definitely don?t want to do that. I would first try a known good data cable in place of the one you?re currently using. If that doesn?t change anything I would try plugging another peripheral into the data port of the computer to make sure its working. If all that fails the next step to isolate what the problem is would be to try to connect it to another computer if you have that option. You didn?t mention if this was Windows or Mac but to minimize potential problems I would stay with the same operating system and version. When you plug the drive in the other computer it should recognize the new hardware and install the drivers. If all goes well at some point you should be able to open the drive and see your data. If that?s the case then there is a problem with the other computer, probably software drivers. If you get the same result on the other computer that would probably indicate the data on the drive has been corrupted in some fashion. What you do after that will depend on how much the lost data is worth to you and how much you are willing to spend to recover it. Let me know what you turn up, more info such as your operating system will help as well.

Posted on Jun 12, 2007


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