Question about Neff U1721 Double circotherm Electric Oven

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Element or thermostat - Neff U1721 cooker

I replaced the element a few months back on my Neff U1721. This sorted the problem out. Unfortunatly the problem has arisen again. Using my new found skills of element replacing i took it out and it looks physically ok (no evidence of it blowing). Rather than replacing it (at a cost of £30) i have thought that it might be the thermostat. Just prior to it failing to work the oven was fine and heated up (with dinner inside). When we came to get our 'cooked' food out the oven was warm but not hot. it has since not got anything other trhan cold (the fan is working fine). My questions are: If it is the thermostat, would the element simply get hot then cut out or not work at all? Does the fact that the element is not getting warm/hot at all indicate that it is the element? Would the element always have some signs of damage if it 'blew' ?
Any other advice on this matter gratefully received.

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  • peterjessop Jan 13, 2009

    Thanks barcencoa, will have a look tomorrow and let you know how i get on.

  • peterjessop Jan 14, 2009

    barkencoa, You are a star. Thank you. Borrowed a meter and one of the element bars showed as an open circuit. Went and bought a new one and bobs your uncle!! Many thanks - i owe you a pint as you saved me a call out!


    Pete J



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Hi there.
It is possible that the element in your oven is faulty again without there being any external evidence that it is so..
To be certain whether it is faulty or not , you really need to test it with a meter,preferably an anologue one with a audible beep to test for continuity.
What you need to do is disconnect the element, and with the meter probes touch the terminals of the element, if it is o/k then the meter will beep, no beep ,element open circuit.

If your meter does not have a beeper, then set it the ohms range, and again test across the element terminals, if it is o/k then the pointer will deflect all the way across, no deflection, element
It is doubtful that it will be a faulty thermostat,if the temp indicator light shows, that shows the supply is getting to the element.
If no light , then yes, it could be stat, to test if it is working, switch oven on, and with the element reconnected, test for voltage with the meter set on 240 volt range,no reading, stat faulty or no power between stat and element.
This should help you sort out what has happened.
Plz rate my solution.

Posted on Jan 13, 2009


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