Question about Intuit QuickBooks Pro 2008: Windows

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Vista 32 Lockup

Whenever I try to print, transfer jpgs or any files from my network or SD card, or play graphics intensive games, my computer locks up (can't do ctrl-alt-del or any mouse movement). I disable my Radeon 3850 graphics driver through Control Panel/Device Manager and everything works fine -- with the exception of lower graphics.

ATI tech support is of no benefit when trying to resolve this problem. I have had a complete system rebuild from Cyberpower PC along with changing my video cards from 2 radeon 2600s to 1 radeon 3850 and still have the problem. I have reinstalled Vista, updated all drivers (including BIOS and ATI Chipset), updated DX10, increased power supply from 500w to 800w, and replaced the memory sticks - no effect.

I have lived with this problem for a year now. I have an MSI K9A platinum motherboard with AMD6000+ Athlon.

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  • 912mash Jan 25, 2009

    I do have the SP! installed. I'm going to try and reinstall Vista and the latest mfr. drivers.



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  • 101 Answers

Microsoft has admitted in the introduction their was bugs in their video audio media. If you go to the Microsoft web site and download their service pack it will resolve this issue

Posted on Jan 25, 2009


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Hope this helps,

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