Question about GE Profile 25.6 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

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Ge profile 2004 open door and temp controls off shut door open they come back on light was staying on sometimes to bottom half of coils in freezor froze freezer working but temp in frig 50s on off fri

Or is it out of coolant??only other thing we notice is ice cream not freezing

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  • donna Dec 18, 2012

    thanks john can you suggest some types of refrigerator freezor for me to get im looking for just a regular one this time with a inside icemaker cheap what do you think have a good day donna

  • donna Dec 18, 2012

    john husband just looked at mother board in back the 2 blue tubes on left are very hot and also he got shocked by something on right side the temp numbers inside the front top of refrig keep going on and off when you open door so i guess we going to have to get a new frig but the strange thing is the freezer is still working

  • John Tripp
    John Tripp Dec 19, 2012

    Oh please be careful while examining electrical components on your refrigerator! I do not recommend looking over any parts if the refrigerator is plugged in to a power source. If you are planning to replace your refrigerator I recommend one that uses a simple defrost timer and has no electronics. GE really messed up with production of the Profile and Artica. These models are a complete failure that have cost most families the expense of repair and technicians having to repeat visits just to keep them going. I recently purchased a Whirlpool ED5PVEXWS08 side by side for around $800.00. It does have an electronic defrost control but other than that it is a simple design that does not have all of the electronics that can be damaged by a power surge or age. Don't choose a refrigerator because it has fancy digital temperature readouts or electronic controls because these models will fail long before a refrigerator that has a mechanical defrost timer and manual temperature controls. Don't buy LG or Samsung. These models have a lot of people angry and holding a nice looking refrigerator that fails long before they should. If you still would like to repair your refrigerator I will answer any questions you may have to try to keep them going. I do wish you a Merry Christmas and a Happy New 2013, Thanks John Tripp



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It is possible the refrigerator is low on Freon. You will need to remove the back panel inside the rear of freezer to examine the evaporator coils. If only a few rows have frost it will be time to replace the refrigerator. If the control panel in the freezer dispenser are coming on and off there may be a bad connection in the plug under the top left door hinge cover. Check that the plug is tight. Let me know what you see first behind the freezer wall, Thanks Sea Breeze

Posted on Dec 12, 2012

Testimonial: "thanks for all your help "

  • donna Dec 18, 2012

    its been running at 40 degrees he melted the frost on bottom of coils inside freezer but then we noticed that the temp lights inside the refrig keeping going on and off you open door there off you open door there on this morning it was 64 degrees the light off again then it went back on after i shut door again could it be the mother board ?my husband has ms wish you lived by us we cannot afford a service guy to come out our neighbor thought it was freeon to but i dont no how to do that either any sugg on the temp panel let me know donna in palm bay fl thanks again

  • John Tripp
    John Tripp Dec 18, 2012

    The GE Profile and Artica have been an expensive problem for almost everyone that owns one. The motherboards cost around $150.00 up. Motherboard failure requires someone that is able to do diagnostics to find the cause of motherboard or compressor start component failure. I will be happy to assist someone if you choose but do warn that these refrigerators will leave you without money to buy another replacement should you call on a repairman first. There is limited I can tell you here on repair of your refrigerator without you using an OHM meter and test electrical test points on the motherboard or compressor. I recommend replacing the refrigerator with something that has no electronics or motherboard. A refrigerator that uses a defrost timer and has mechanical controls. Let me know what you decide to do, Thanks JT



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Posted on Jan 02, 2017

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SOURCE: GE Profile French Door Bottom Freezer not cooling

I am experiencing the same problem with my GE fridge. We have already tried the Turbo Cool, but nothing seems to help.

Posted on Sep 21, 2008

  • 363 Answers

SOURCE: My GE Profile bottom freezer and frig's temps are also

has a FF error shown up on your display. If so that is your freezer fan, and if not it still might be the FF motor is running to slow.

Posted on Jul 22, 2009

  • 100 Answers

SOURCE: GE Profile Artica side by side - freezer not cold enough

replace control board on back of unit there is a six by 10 inch cover on back your panel is in there cost aprox 169.00 dollers also replace bo0th thermisters bottem left of freezer looks like a white bullet the other is in fridge behind shelf trim located beside and underneath where the cold air blows into the fridge.

Posted on Aug 10, 2009

  • 6 Answers

SOURCE: our GE profile freezer/frig - frig side has ice on coils

The profile uses a motherboard instead of a defrost timer. you can remove the evaporator cover and you will see a glass defrost heater at the bottom and a white sensor and a defrost thermostat at the top of the coil. you can ohm out the thermostat and the heater. If the white sensors have a round end instead of a flat end replace any way.

Posted on Aug 22, 2009

  • 15 Answers

SOURCE: GE Profile Arctica - Frig Freezing Food

Replace the damper assy, in the Refrigerator section. The damper door is stuck open. Very common problem on these refrigerators.

Posted on Feb 09, 2010

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