Question about Hitachi P50H401 50 in. Plasma HDTV

1 Answer

Having a problem with plasma tv hitachi

We are having a problem with our 50 inch plasma It is making a humming sound and there are black lines coming up from the bottom of the tv covering half the screen. It looks like there is mesh on half the tv

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  • Hitachi Master
  • 14,553 Answers

It will depend on the age of the set but the lines are either a bad board or a bad display unit .

Posted on Dec 12, 2012

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 58 Answers

SOURCE: hitachi tv

You have a defective light engine and Hitachi knows about it. You need to contact Hitachis customer RELATIONS department (not regular customer service) at 800-654-7013 and tell Hitachi what the TV is doing and that you have a bad light engine. Initially, they will act they have not heard of the problem but they will give you the names of some certified dealers in your area. Once you have the tech come out and they tell you that it's a bad light engine, call Hitachi back, at the 800 # I listed and tell them what the tech said. They will call the dealer directly and then Hitachi will send a brand new light engine to the dealer and Hitach will cover the cost of the part (part cost around $1500)

Here's the kicker, if your TV is not still under warranty, Hitachi will cover the part but you will have to pay the install. We recently had this happen to us and our install was $400...worth it to us on a $3600 TV thats only 3 years old.

Please deal only with Hitachi customer relations and DO NOT let any dealer or store where you purchased the TV tell you that you will have to pay the $1500 for the part. Hitachi has not recalled this part but they are aware of it and they will send it out to the dealer your using and HITACHI will pay for the part...you only pay the install. Good Luck!

Posted on Dec 31, 2007

SOURCE: my tv is hitachi 55pd plasma

Hitachi did in fact stand behind their product and resolved the problem. My hats off to them! Panel was replaced due to faulty ribbon cable supplying signal from one of the drivers. Unfortunately for my specific issue there wasno other solution as the ribbon cable in sealed inside the glass panel.

Posted on Jan 17, 2008

dgjtex
  • 405 Answers

SOURCE: screen went black while watching, no sound

Almost for certain your power supply board is bad, Can be repaired at the component level only if you have some electronics savy! Good Luck!

Posted on Dec 26, 2008

  • 1267 Answers

SOURCE: have a 55 inch hitachi plasma tv. The picture

Seems as if your high voltage power supply went kaput. This happens sometimes see the complaint

at: http://hitachi-home-electronics.pissedconsumer.com/hitachi-55hds69-plasma-tv-20100417178696.html

See: http://www.partstore.com/Model/Hitachi+Ltd/Hitachi/55HDS69.aspx for a list of parts and you can see if it is worth fixing

Posted on Dec 01, 2010

  • 1 Answer

SOURCE: My 50 inch Hitachi plasma 1080 tv has a blinking

my hatachi hd/1080 tv has a solid blue light on and it wont turn on i push the reset button on the bottom right and it still wont turn on

Posted on Feb 08, 2011

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1 Answer

My 50 inch plasma tv has black lines appear in picture


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SD TECH

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I am assuming it goes all the way across and is black ?
It sounds like a scan line in one of the chips inside has gone bad or needs to be resoldered. Most likely needs the board replaced by a tech.
Hope this helps
Scott

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