Question about Sony Handycam HDR-XR150E High Definition Hard Drive Camcorder

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Sony hdr-xr150e overheated cannot access media C:13:02

When I start my handy cam it shows C:13:02 ERROR, showing that overhearted cannot access media, power off & keep in cool place for some time, When I start my cam again after some time, again the same error. please help

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SOURCE: my handycam Sony SR68E has harddisk problem

Troubleshooting the Sony Handycam

It wouldn't let me take any videos, nor would it even let me look at the video I had already taken. I began writing all that footage down as a loss. After I got home, I researched a little, and found this software called Paragon Backup & Recovery 2011. [Note: The updated software has a different layout, but it should be able to correct the problem just as before.] It is completely free, so don't be alarmed by the serial number requirement (you just give your name and email for the free serial). There is a way to recover your videos and pics from your Handycam and fix the camcorder without sending it to Sony for repair. Here's how:


paragon2011.png

Download the software on this page. After you have installed it, open the software and plug your Sony Handycam into your computer. You should get some errors with your Handycam drive while you're on this program, but ignore all of them.


Ok, now with the software open, click on "Back Up" that's located in the left column as shown below.


backup.png(Click on the pictures to view larger)

Now select the drive to back up. It should be a bright green color icon indicating FAT32.


choosingthedrive.png

Now select the type of backup destination. If you wish to put it on a hard drive or on a flashdrive, select "Save data to local/network drives."


destinationdrive.png

Now select where you wish to save the image of the drive. (You will not yet be able to access the files, because they are part of the image file of your drive. Also, you will come across quite a few errors here, but just ignore all of them.) After you have finished with the wizard, you must click "Apply" on the taskbar located at the top of the main program window. (The time it takes for this process will depend on the amount of space you have used.) After it has backed up your drive, you must then restore the drive files to any location. Now click "Restore" located right underneath teh "Back Up" you clicked on earlier. In that window, select the archive file that you created earlier. (The drive being backed up below is just for my example.)


restoringdrive.png

Click "Next" in that window and in the next, and then choose where you want the drive files to go. This will copy the exact files that were on the drive in their respective folders to the new drive. (Make sure that this new drive is completely empty, as the process will first format it before copying over the files!)


backupdestination.png

The next window after that is just a summary, so there is no need to edit it. After the wizard is finished, you need to apply the changes using the "Apply" button on the taskbar on the top of the main window. After that is done, you now have all your files in the drive where you specified for the files to go. Congratulations! You should have now recovered all those precious memories. In my case, that was 2 hours of video!


So now you just need to deal with your broken Handycam. To fix it, you need to format the drive, which is impossible using the Windows Explorer menu. Here's how to do it:


In Paragon Backup and Recovery 2011, right-click on the Handycam drive in the lowest area on the right of the main window. Click "Format partition..."


formatingdrive.png

Name your drive (whatever you would like it to be named) and click "Format."


format.png

Now, you just apply the changes and you wait for the drive to be formatted. (It can take a VERY LONG TIME!) Then, you should have a working Sony Handycam and all your precious memories backed up! That wasn't too hard, now was it?! :) Please give me your feedback!

Posted on Jul 29, 2012

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