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Cannot recieve a fax

System check says all ok. rings but does not recieve. hp photosmart c7280. can send a fax

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I have a H P 3050 THREE IN ONE AND I CANNOT RECEIVE FAXES I HAVE COMCAST AND HAVE ALL MY SERVICES IN ONE, CABLE, PHONE AND INTERNET. DOES ANYONE KNOW HOW TO PLUG THIS IN CORRECTLY

Posted on Jan 13, 2009

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Posted on Jan 02, 2017

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HP j3608 Can not get fax to answer on combined phone line with fax I have set for FAX & single ring any ideas?


If you have checked the programming to make it Auto Answer and have the Ring set to one then it may not be connected to the phone line. Does it send OK? If it does not send then it may not be connected to the phone line. Check the plugs on the phone wire and the sockets on the machine and in the wall to see if the connectors are straight.

Another question, what type of phone line do you use? If you have a digital phone system your fax may not work on the line you have in the office. It requires an analog POTs (Plain Old Phone) line.

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It is set on "manual receive" rather then "automatic receive"....check your "reception mode" settings and set it properly

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Most likely the machine has been set to "manual receive" from either "fax/tel" or "automatic" receive. check your manual to check/ change the setting.

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I can not send fax and i have hp photosmart c7280 all-in one.....thanks


Are you getting any error messages? What about a dial tone?

Here are two links (manuals) to check.

Basics Guide
User Guide

Apr 16, 2009 | HP Office Equipment & Supplies

1 Answer

Hp photosmart 2610 all in one series. I can receive faxes but can't send them


First, in the FAX mode, scroll to PRINT REPORTS on your HP's display. You can then print out all fax activity, including failed SENDS. There should be an error code associated with the failure, and this may help to point you in the right direction. Using the HOOK button on your fax, call your cell phone. If your cell rings, answer it, and listen for the FAX TONES. If your cell does not ring, press the MENU button on your HP, and scroll to either FAX SETTINGS, FAX SETUP, INITIAL SETUP, or FAX SEND MODE. Try changing , one-by-one, any settings related to sending faxes. Be sure to write down the original setting before you change it.

Sep 10, 2008 | HP Office Equipment & Supplies

1 Answer

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Make sure the receive mode is not selected as manual. If it is, you must pick up the phone handset and press start. There is a long skinny button that is Receive Mode, just select Fax.

Also check the incoming phone connection, make sure it's plugged into the LINE connection hole, not the EXT hole.

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HP photosmart C7280 will not print. it is correctly plugged in and the computer screen is saying ready to rpint, but it will not print at all


Hit * and # at the same time on your printer
Enter code: 123
Hit Right Arrow
Go to System Configuration
Hit OK
OK again
and OK a third time
Unplug power from printer
Unplug power from wall
Wait 2 minutes
Replug the printer
It should boot fine and be able to print again.

May 22, 2008 | HP Office Equipment & Supplies

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Okay for starters, you need to check to see if that fax machine is automatically answering the phone when it rings. you can check to see if it is trying to recieve by call that phone number from another phone and listen if it answers and when it does, does it make a high pitched squelling sound that varies in pitch.
if it does then it should be working ok, if not then you must program your recieve mode to automatically answer.
you can also check to see if it's sending by doing the opposite: put a sheet of paper in the machine to fax and dial your cell phone or other number, when it rings pick it up and listen for the high pitch squeel, if it works then your fax is working properly.

Thank You,

Mikey

Apr 04, 2008 | Office Equipment & Supplies

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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