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Hi Ross, sorry for this delay, but the email does not seem to be working, I will get on this as soon as I can and will efinatly have something for you shortly, been one of those days and I am not catching up yet.
I know what the manual says, but I have found that sometimes it can take a few days to charge.
I set mine directly under a UV lamp for at least a day to charge. I have found the PULLing the STEM OUT and setting it under a lamp to charge works the best. Try for a couple days, one day stem out another stem in.
If it still does not charge it may need a new secondary battery.
Citizen offers a good warranty on that secondary battery/ power cell and if it's just a few years old they should replace it for free.
This really is not something you should try to fix yourself as the cells are easy to mess up.
how long have you had the phone? usually the longer you have the phone the more it uses battery. the same with cameras, laptops, etc... my guess would be that the battery is going bad. ive had a few phones for just a few months and the battery would barely hold a charge for a day. so try getting a new battery and hopefully that will solve the problem :). also make sure there arent any games or programs constantly running on the phone as that can also drain the power pretty quick. hope this helps!
I don't know if it is the same case as mine, but my H700 does not connect or work at all after a few days of non use. Battery discharges completely. It is odd but if I connect it to charger - it is lit red and starts charging again... So try to charge your H700 fully, then after a few days try to connect (knowing you gave it a full charge a few days ago)and see if will work. If not - connect to a charger. If light goes red - you got a battery problem just as me. Hope it helps at least a little bit.