Question about Hampton Bay 52 In.Carriage House II in Polished and Satin Brass Finish Fan

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Fan light turns on but doesn't turn off with remote also fan doesn't go on with remote

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Make shure your batteries are good in the remote. Also some remotes have little dip switchers inside the battery cover that are either on or off. They must be in the same position as the dip switches on the receiver in the top canopy of the ceiling fan or the remote & receiver won't talk to each other. Apart from that you will probably need to replace the remote control & receiver unit.

Posted on Dec 12, 2012

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Posted on Jan 02, 2017

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SOURCE: Fan & lights won't work

Unfortunately, you either have a faulty reciever or remote. A replacement will cost $30-$40 at homedepot2.gif. And it doesn't matter which is faulty because you can't purchase them seperately anyhow.

Posted on Sep 10, 2009

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CEILING FAN WORKS,BUT REMOTE ONLY WORKS THE FAN SECTION, WILL NOT DIM LIGHTS NOR TURN OFF LIGHTS ONLY SO WE CAN USE FAN ONLY. WHAT DO WE HAVE TO DO?


Fist, make sure the bulbs are good. Check in another fixture to verify that they indeed work. Since the remote works the fan, dead batteries can be ruled out. The problem will be confined to either a bad receiver in the fixture, or a bad remote.

Since Hampton Bay is a line carried by Home Depot, you may have some luck bringing your remote to HD and trying it out on the display units. You may need to try different address settings on the remote to find one that works if you don't get results the first time. This is usually several two position switches often called "DIP Switches". Change the positions of them one at a time until you find one that works. Try to control a fan first. Once you find a fan the reacts to the commands from the remote, try to control the light. If the light doesn't work - the remote has a bad transmitter or light switch control. You could attempt to disassemble the switch, but most don't have parts that look different when they're bad. You'll probably have to replace the remote.

If the lights work, then the problem is with your fixture. You can remove or simply bypass the radio controller in the fixture and install an after market receiver and remote to control it again. These are sold at Home Depot and work with any paddle fan.

I hope this helps & good luck!

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We have a ceiling fan Apollo 52' Model 355-6788 but we don't have any instructions on how to put it up. Please send us instructions on how to do this.


On the remote part that goes inside the fan, it has five wire on it. One Red wire marked L goes to black switch wire from switch or Hot wire. Other Red wire goes to Net. wire from switch.or feed.Then you have A black, a blue & a white. They connect to wires from the fan. When finished connect turn light switch on, leave on & used remote control. Top left button controls the fan on/off. bottom left button controls light on/off.dimmer. There you go, all the know how to connect remote & fan/light up. Good Lucky.
P.S. You will need to buy a 9v battery for the remote, it doesn't come with it

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