Question about Fargo Persona M11 Thermal Printer

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Lines in the picture

When using my ID printer, there is a line that goes through the person's picture. Everything else prints fine. I've changed the ribbon so I know that is not the problem.

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If cleaning did not work, the print head would need to be replaced. This is a simple replacement for people that are some what technical. However, it is a costly item. I believe the part number is: 81510 Check with whom ever you purchase it from. Another option, is to try and change your layout. Is the line is only in one area, move your template accordingly. The lines in the print head are caused by blown pixels. The print head is extreamly fragile. The printer needs to be kept clean, and the cards not being used need to be kept in a clean enviorment, and the printhead/printer should be cleaned if the ribbon breaks. Hope this helps.

Posted on Jun 27, 2007

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It sounds like the the print head itself maybe dirty. Try taking out the ribbon and cleaning the print head.

Posted on Jun 26, 2007

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