Question about HP Officejet Pro L7590 All-in-One InkJet Printer

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Cannot delete print job

I have a print job pending in the queue, and i have tried to delete it, but it will not. It says "deleting' but it is not, and I cannot figure out how to get rid of it. It is impeding me from printing anything else, even though I set its priority level as low as possible. Help!!! I'm using VISTA and do not see the spool.exe in the Task Manager Processes Tab; is there another exe I should look for in VISTA?

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  • jdemon01 Jan 13, 2009

    I discovered that the processes for this printer begin with hp* so I deleted them, and followed the remaining instructions in a prior solution.  That is, I went to c:\window\system32\spool\PRINTER and tried to delete the files; unfortunately I could not delete all of them.  In the end I restarted the computer and turned the printer off.  Upon reboot of the computer and restart of the printer the job that I wanted to kill began to print.  So I didn't solve the root cause; but the printer is now ready to print again.

  • Anonymous Jan 15, 2009

    Please see my problem - yuck! :-(


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Hi

Try to uninstall USB composite drives that will fix the issue.

Steps:
1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP officejet pro L7500)

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get pop up "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
Riz

Posted on Jan 13, 2009

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Click the Start button.
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NOTE: This step is not required when using Classic view in Windows Vista.

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Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

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