i have a print job pending in the queue, and i have tried to delete it, but it will not. It says "deleting' but it is not, and I cannot figure out how to get rid of it. It is impeding me from printing anything else, even though I set its priority level as low as possible. Help!!! I'm using VISTA and do not see the spool.exe in the Task Manager Processes Tab; is there another exe I should look for in VISTA?
Comments:
Jan 13, 2009
- I discovered that the processes for this printer begin with hp* so I deleted them, and followed the remaining instructions in a prior solution. That is, I went to c:\window\system32\spool\PRINTER and tried to delete the files; unfortunately I could not delete all of them. In the end I restarted the computer and turned the printer off. Upon reboot of the computer and restart of the printer the job that I wanted to kill began to print. So I didn't solve the root cause; but the printer is now ready to print again.
Try to uninstall USB composite drives that will fix the issue.
Steps: 1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP officejet pro L7500)
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get pop up "Found new hardware".Then the Drivers will be installed Automatically.
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