Question about Whirlpool GC5SHEXNS Side by Side Refrigerator

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Icemaker - hollow or solid ice, take your pic!

Have a Whirlpool side-by-side fridge. 1 1/2 years old. Ice is either hollow, whole, or splattering all over the place. Have tried to change the flow of water...but kind of clueless here. How do you determine PSI? Do I have to shell out 90 bucks for someone to set the water flow? Any info you can give would be greatly appreciated! :)

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Re: Icemaker - hollow or solid ice, take your pic!

Check behind the bottom front panel, mine has instructions for changing the water flow. If the instructions aren't there try your manual or an online one.

Posted on Jul 12, 2007

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Whirlpool ice maker not working

Ice makers are some of the most worked part of a refrigerator and have about a five year lifespan. There are just too many things that can go wrong that can stop the ice making process. To explain the process of a Whirlpool ice maker I am going to post a Whirlpool Ice Maker Troubling pdf and a short YouTube Icemaker Repair toutorial. If you have any questions I will be here to assist you, Thanks Sea Breeze

May 23, 2012 | Whirlpool Refrigerators

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My icemaker is making hollow ice cubes what is causing this?

I would guess that the freezer is turned down too low to give the water in the ice maker time enough to freeze solid before the action of the ice maker completes it's cycle. Turn the freezer thermostat up to max and see if this makes a difference. After checking, if the ice is frozen solid, then dial it back half way between where you had it set and max, then check again.

Dec 27, 2010 | Whirlpool Refrigerators

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I ice maker keeps freezing in our side by side GE fridge.

This annoying problem can have a variety of causes. Check these four things first:
  1. Make sure the water supply is greater than 20 psi. If too low, thewater valve won’t seat properly and it’ll “weep.” Common causes of lowpressure are gunked-up saddle tap valves, kinked water supply line, andusing a reverse osmosis filter to supply water to the icemaker.
  2. Check between the valve diaphram and valve seat for sediment. If found, do not attempt to repair, buy a new valve.
  3. Check to see if the black, flexible portion of the fill tube iswrinkled, twisted, or kinked which can cause ice dams that block thefill tube.
  4. Find out if the water has been shut off while the icemaker has kepton cycling. This, too, can cause the fill tube to freeze up.
If all the above checks out and you’re still getting fill tube freeze-ups,then best get a service guy to take a look. It could be a complicated repair.

Jun 24, 2009 | Whirlpool ED2FHEXN Side by Side...

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I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.

Mar 26, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

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Whirlpool icemaker

Your unit has infered sensors on the frezzer left and right walls. There is a diagnostic test sheet brown in color in your kick plate.All you have to do is open frezzer door look on the right sensor it should blink twice followed by a 1-2 sec delay,if that is good press in flapper door on right sensor do not block path of infered beam you will not see a beam its invisable.Once you hold in flapper on right sensor the led should be solid.If solid optics are good if not solid led replace optic sensors

Jan 25, 2009 | Whirlpool ED5SHAXM Side by Side...

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My whirlpool aide by side fridge icemaker is making buzzing or humming noise

Welcome to fixya.
I'm Huuum and happy to assist you,

You said, your ice maker is making a buzzing or humming noise ice maker isn't making much ice. . fridge is about 2 1/2 years old.

This sounds like a clogged water line or a electrical short !
I would get service rather than take a chance on electrical fire.
Or burn up the circuit in the ice maker.

Thank you for giving us the opportunity to advise you.
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Sep 29, 2008 | Whirlpool GC5SHEXNS Side by Side...

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Ice maker is not putting out ice GE

Low water pressure usually the cause of that, just like when you get hollow ice cubes as explained here: (

Jul 03, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

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Kenmore side by side 253.54662400 makes hollow ice cubes - do not dump

yes i would replace the icemaker. it sounds like the heater and ejectors have lost their sync. could be caused by the internal drive motor.

Jun 29, 2008 | Kenmore 53642 / 53644 Side by Side...

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Ice maker

Hollow ice is a sign that the icemaker is not getting enough water.
You will want to make sure there is enough water coming to the fridge and any filters in the system are clean.
If you need help checking it, please post the complete model number from the fridge and I can help you more.

Nov 24, 2007 | Magic Chef (CSD2610KRW) Top Freezer...

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