Question about Whirlpool GC5SHEXNS Side by Side Refrigerator

1 Answer

Icemaker - hollow or solid ice, take your pic!

Have a Whirlpool side-by-side fridge. 1 1/2 years old. Ice is either hollow, whole, or splattering all over the place. Have tried to change the flow of water...but kind of clueless here. How do you determine PSI? Do I have to shell out 90 bucks for someone to set the water flow? Any info you can give would be greatly appreciated! :)

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Check behind the bottom front panel, mine has instructions for changing the water flow. If the instructions aren't there try your manual or an online one.

Posted on Jul 12, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Whirlpool ice maker not working

Ice makers are some of the most worked part of a refrigerator and have about a five year lifespan. There are just too many things that can go wrong that can stop the ice making process. To explain the process of a Whirlpool ice maker I am going to post a Whirlpool Ice Maker Troubling pdf and a short YouTube Icemaker Repair toutorial. If you have any questions I will be here to assist you, Thanks Sea Breeze

May 23, 2012 | Whirlpool Refrigerators

1 Answer

My icemaker is making hollow ice cubes what is causing this?

I would guess that the freezer is turned down too low to give the water in the ice maker time enough to freeze solid before the action of the ice maker completes it's cycle. Turn the freezer thermostat up to max and see if this makes a difference. After checking, if the ice is frozen solid, then dial it back half way between where you had it set and max, then check again.

Dec 27, 2010 | Whirlpool Refrigerators

1 Answer


I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.

Mar 26, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Whirlpool icemaker

Your unit has infered sensors on the frezzer left and right walls. There is a diagnostic test sheet brown in color in your kick plate.All you have to do is open frezzer door look on the right sensor it should blink twice followed by a 1-2 sec delay,if that is good press in flapper door on right sensor do not block path of infered beam you will not see a beam its invisable.Once you hold in flapper on right sensor the led should be solid.If solid optics are good if not solid led replace optic sensors

Jan 25, 2009 | Whirlpool ED5SHAXM Side by Side...

1 Answer

Whirlpool fridge icemaker stuck upside down (side by side fridge)

it seems the ice maker cam asm is broke it will have to be replaced

Dec 20, 2008 | Refrigerators

1 Answer

My whirlpool aide by side fridge icemaker is making buzzing or humming noise

Welcome to fixya.
I'm Huuum and happy to assist you,

You said, your ice maker is making a buzzing or humming noise ice maker isn't making much ice. . fridge is about 2 1/2 years old.

This sounds like a clogged water line or a electrical short !
I would get service rather than take a chance on electrical fire.
Or burn up the circuit in the ice maker.

Thank you for giving us the opportunity to advise you.
Please remember to leave a rating before you leave us

Please remember to leave a rating before you go!
Thank you

Sep 29, 2008 | Whirlpool GC5SHEXNS Side by Side...

1 Answer

Ice maker is not putting out ice GE

Low water pressure usually the cause of that, just like when you get hollow ice cubes as explained here: (

Jul 03, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Kenmore side by side 253.54662400 makes hollow ice cubes - do not dump

yes i would replace the icemaker. it sounds like the heater and ejectors have lost their sync. could be caused by the internal drive motor.

Jun 29, 2008 | Kenmore 53642 / 53644 Side by Side...

1 Answer

Ice maker

Hollow ice is a sign that the icemaker is not getting enough water.
You will want to make sure there is enough water coming to the fridge and any filters in the system are clean.
If you need help checking it, please post the complete model number from the fridge and I can help you more.

Nov 24, 2007 | Magic Chef (CSD2610KRW) Top Freezer...

Not finding what you are looking for?
Whirlpool GC5SHEXNS Side by Side Refrigerator Logo

Related Topics:

60 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides