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Roku issue with arris router, error 009

The Roku see's my LAN but won't connect. Keeps giving me a 009 Error.

Posted by Anonymous on


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Posted on Jan 02, 2017

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SOURCE: Wireless hookup (Roku player) to DSL 2WIRE 1701 HG Gateway

make sure to configure the wireless settings of your roku player matching the wireless settings of your router. You need to do manually, go to the network settings of your roku, go to wlan settings and edit the SSID and wireless security key

Posted on Jun 28, 2009

  • 29 Answers

SOURCE: Unable to connect VPN using Arris Modem & Comcast Router

hi, mate check firewall settings of your modem/router. Then contact your IT administrator and he should be able to make changes to configurations for you. In most cases if server classify's your connection as unsafe it rejects it.

Posted on Jul 18, 2009

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SOURCE: Wireless computers lose signal

try reset wireless settings
or reset to defaults and use a wpa2 Encript security.

Posted on Jan 15, 2010

Testimonial: "That worked.Thanks a lot"

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SOURCE: Connecting to Netflix with a Roku video player

What is the exact error message??
Are you unable to connect to LAN or Internet Or Wireless network

Posted on Feb 01, 2010

  • 425 Answers

SOURCE: I am trying to set

Place the Roku box on your TV or entertainment center and plug it into the wall outlet. Connect the box to your TV with the included AV or HDMI cable. Insert the included batteries into the Roku remote.

  • 2 Turn on the Roku and the TV. Press the "Input" or "Source" button on the TV remote until the Roku menu appears. Follow the instructions until the wireless setup screen appears. Use the remote to select your network and input your Wi-Fi network access code, then press "next."
  • 3 Turn on your computer and log in. Start your Internet browser and type "" in the address bar. Press "Enter."
  • 4 Set up a Roku account if your don't already have one. Enter the code that appears on your TV screen to finish the setup process.

  • Read more: How to Set Up Roku Wireless '

    Posted on Jan 09, 2011

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    1 Answer

    Roku 1 hooked up, accepted our wifi, went to updates, did 100%, now reads "unable to connect to Roku. (error code 011). I've tried 4 additional times. no success! What now?

    Error 011 usually means that Roku is not reading your network for whatever reason. It could be because your router maybe have a firewall on, or maybe it's out of reach. (Roku's signal is too weak, not as laptop or cellphones). I suggest that you try with a plan cable next time. Good luck.

    Jan 07, 2015 | Roku Televison & Video

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    It's connected to my wi fi but it's telling me it can't connect to roku it says error code 011

    The E011 error code is usually a router firewall problem. If you can turn off the firewall in the router when installing Roku that may solve the issue. This is not to be confused with the computer firewall in Windows which is left ON. When you go into SETTINGS/NETWORK your screen should look similiar to the attached picture. 25351243-jkwiv2v3rghcuytcwoewo3pc-1-1.jpg

    Jan 02, 2015 | Roku Streaming Stick

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    After all Roku on-screen setups, you are able to see a Roku activation code in blinking on your TV screen
    1. Now note down this code and go to Roku com link site
    2. By using a computer or smart phone, open Roku site on a new tab and enter your Roku activation code in here
    3. You need to create your Roku account, go to register option and fill you're all information in the sign-up form.
    and log in it
    4. Now you are successfully activated your Roku.
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    Dec 13, 2014 | Roku Televison & Video

    1 Answer

    My tv works, connected to LAN, Roku had been working fine and picking up my router. It has just stopped, with saying Netflix had an internal error???

    Average Wait: 5 mins - 24 hours, 7 days
    Netflix Calls You Instead

    Aug 17, 2014 | Netflix

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    Roku 1 setup

    There are several factors that will affect or can cause problems in connecting your Roku to your Router.

    If you're getting an error message on Roku like 014, 011, make sure to indicate it in your response. Normally, if you're getting 014 message, you can follow these steps:

    . A simple power cycle resolves most of the issues. To perform a power cycle, please follow the instructions below:

    1. Unplug the power cables from the modem, router and the Roku player.
    2. Connect the power cable to the modem (after a minute). Once all the lights on the modem are lit, plug in
    the power cable to the router and then to the Roku player.
    3. Go to "Settings" and redo the complete Roku setup.

    If the issue continues to occur, please try the channel 1 or 3. Should it persist, you may reset the Roku
    player. Here is how:

    On the back or bottom of the Roku unit, you should find a recessed little hole.
    - Use a pin or paperclip to press and hold the button for 30 seconds (please ensure that the power light
    blinks while you are holding it down).
    The Roku device will reset to default and be ready for setup again.

    If the problem continues, please reflash the software via the secret screen:
    1. Press the "Home" button for 5 times.
    2. Press the "Forward" button for 3 times.
    3. Press the "Rewind" button twice.
    4. Choose Update Software and the Roku player will then restart.

    You can comment your serial number or the error message that you're getting. If your getting 011, just power cycle your entire network. Also, please make sure that you're not connecting the Roku to a Guest network. The speed of your connection matters as well. It should be atleast 1.5mbps.

    Jan 27, 2014 | Linksys Computers & Internet

    1 Answer

    Roku error code 009 network name changed

    The router is trying to connect to a network and using the name you told it to use. But that network has changed its name. Login to the Roku as admin and change the network name to the correct one.

    Dec 15, 2013 | Computers & Internet

    4 Answers

    Roku error code 011

    Roku error code 011
    This error occurred during the Roku player setup. If the Roku lost connection from Roku update server, then this error occurs.
    Steps To resolve this issue:
    Unplug the devices:
    • Just unplug the Roku player, wireless router, and modem.
    • And then reconnect them in the following order.
    • Plug the modem, wireless router and Roku player.
    • And then boot up the modem and gateway. Then follow the on-screen instruction.
    Still getting the same error, you must reconnect your wireless network.
    Reconnect the wireless network:
    ·Go to settings?Network?your wireless network
    Enter the password to your wireless network.

    wireless network connection-krkmoxk3bbb3faijjjhyt4o0-5-0.jpg
    If this not works then reset your device. Otherwise, call our technicians +1-855-804-1313 to resolve your issues and visit us

    Dec 10, 2012 | Roku 2 XS

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    I have an error message CTD sensor error, error 009-340, code: 00002000, restart printer. I have restarted printer and that does not help? What should I do

    ROKU 1 XDJ0A113014862
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    Sep 06, 2011 | Dell 2135cn All-In-One Laser Printer

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    Connecting to Netflix with a Roku video player

    What is the exact error message??
    Are you unable to connect to LAN or Internet Or Wireless network

    May 31, 2009 | D-Link DIR-625 (790069292637) Wireless...

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