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My Acer aspire one D257-1497 was. Reset to factory setting and its like stuck on stoftware installation installing office 2010 and will not do anything. What should I do

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4 Suggested Answers

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Posted on Jan 02, 2017

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  • 52 Answers

SOURCE: acer aspire 6920 back to factory settings

Acer sent me these instructions.


The other way before Vista starts up is to tap ALT + F10 (at the same time repeatedly) when the computer is first switched on.. The window of opportunity is very small, so this may take a few attempts

Once you have tapped both the ALT and F10 repeatedly, you may see a screen showing:

“Edit Boot options for Microsoft Windows Vista”

If you see this, unfortunately, you have missed the window of opportunity, and you need to restart, and try again.

If you see this:
“Edit Boot options for Windows Setup” OR “Edit Boot options for Acer eRecovery”

Then it indicates that you have tapped the ALT + F10 correctly, and all you now need to do is press “Enter” and the Recovery program should load on your screen after a short pause..

In some cases, you may need to remove the battery (for notebooks only) and run the machine directly from the mains.

The Disk2Disk recovery feature allows you to recover the system without recovery CDs.

This will return your system to factory settings and will delete everything stored on the machine.
If possible we strongly advise backing up anything important on your machine before starting the recovery process.


Posted on Jul 12, 2009

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1alexh
  • 484 Answers

SOURCE: restore a acer aspire 4330 back to factory settings

Follow these instructions carefully:

To start the recovery process:
1. Restart the system.
2. While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3. Refer to the onscreen instructions to perform system recovery.

I copied the above from an Acer manual, and it works on my own system, which is not the same model as yours. But you must understand that this will basically restore your computer to the condition in which it was when you bought it, unpacked it from the box, and followed the instructions to set up a new computer.

This will give you your system back as if it were brandy new, but in most cases, anything you created, like DOCs, or XLS files, again … ANYthing you created since buying this computer, will also probably not be there any more.

You will have a pristine, clean as new, computer system.

Be careful, be absolutely sure this is what you want to do, and go ahead and do it.

-a.

Posted on Dec 15, 2009

gauravkumar6
  • 560 Answers

SOURCE: Reset Acer Aspire One to factory settings--clean hard drive

Unlike other laptops, Acer laptops integrate a computer management utility called 'Acer eRecovery Management' to create backup of hard drive data, create restore point, reinstall applications & drivers, and reset Acer laptop to factory setting.

Step 1: Before starting your Acer laptop, ensure that there is no external storage device attached to it. Now start your laptop.

Step 2: Press 'Alt + F10' when the laptop starts booting, and wait for a moment while Windows loads the reset files.

Step 3: When 'Acer eRecovery Management' window appears, select 'Restore System from factory default' and click 'Next' to continue.

Step 4: Again click 'Next' to reset your Acer laptop. This process will erase all data from your hard disk and reset your Acer laptop to original factory settings.

Step 5: Click 'OK' in the notification window to begin the the resetting operation. Now wait while your Acer laptop is reset to factory settings.

Tips: You can also create a backup copy of your laptop data before factory reset. Simply click 'Backup' in 'Acer eRecovery Management' window.

If you have any other issue with your Acer laptop/desktop/Notebook, feel free to get expert technical assistance at
http://www.vtechsquad.com/acer-support/

Posted on Sep 20, 2012

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2 Answers

On my laptop aspire 5349 when i try to recovery factory setting the laptop installer starts services is stuck how to solve this problem.


I am guessing the laptop is a few years old now and not covered by warranty, it appears you have a corrupt recovery partition or the HDD is faulty which i suspect its the latter, need it checked as i think a new HDD is in order.

Jun 08, 2014 | Acer Aspire 9300-5349 Notebook

1 Answer

Been in software installation point 13/30 for 2 hrs


Sorry to hear about your computer problems.

If you are re-installing your software from a factory partition and you are hanging up in one of the processes, chances are good that you have Bad sectors and blocks on you hard drive.
This partition is a reserve and if damaged, will be useless.
If the system hangs, your information will still be on the drive.
Find a 64 bit version of win7 and try to repair.
If you have a USB external drive, you can transfer any needed data to it.
Also, if you have a emergency boot disk, you may be able to restart unit to retrieve data.
Hope this helps.

Mar 22, 2014 | Acer America Acer Aspire AZ1620-UR10P...

1 Answer

Acer eRecovery stalls at Installing Offic 2010 (22/38)


Was this version of Office 2010 included on the original install?
Was it a trial version (valid for 60 days or so) or is it the final version you still used before starting the recovery?

If it was on the original install and it's the final version, it SHOULD work. All you can do:
1. Try again from the start
2. Call Acer customer service, complain and have them sent the recovery flash drive for free, because obviously something is wrong with the version on the recovery partition.
If those disks fail also, it most likely is a hardware issue. Then ask for a (free for you) separate copy of Office 2010.

Feb 07, 2014 | Acer Aspire 7741z

1 Answer

Software installation


Office is not normally a part of "recovery". How are you recovering? From a factory supplied disk or with a backup you made? Where are you getting your Office files...a legit MS disk or a bootleg copy?

Jan 14, 2014 | Acer Aspire One PC Notebook

1 Answer

How can i fix my Acer aspire one D255E Notebook 2010. Tried the Alt +F10 to internal reset to factory condition and it doesn't respond, and my acer notebook don't have a CD. drive to put a disk to...


You have several options, like contacting ACER for a restore disc and make a USB installation with: http://www.microsoftstore.com/store/msus/html/pbPage.Help_Win7_usbdvd_dwnTool/
Of course you will have to use another PC to make it. You can also use a regular Windows installation disc, but you may need to locate the drivers on your own.

May 06, 2013 | Computers & Internet

1 Answer

Number lock stuck on Acer aod255 netbook


There maybe a setting in the BIOS to turn OFF the number lock.
Try installing the WEBcam driver.
Download the WEBcam and device drivers from the Acer WEB site. Makesure you select the model of your laptop the drivers you that require that matchesthe Windows version that is installed on your laptop. Use this link to get tothe Acer support: -
http://www.acersupport.com/drivers_download.aspx

May 19, 2012 | Acer Aspire One AOD255-2934 10.1-Inch...

2 Answers

Need to reset acer aspire 1200 desktop


The Aspire One is a netbook produced by Acer; it does not come equipped with a CD ROM drive, so a traditional hard drive reformat and Windows reinstallation is not possible without a peripheral storage device. An external USB CD or flash drive will suffice, however.Difficulty:Moderate



Instructions

    • 1 Plug in the external CD drive, then turn on your netbook and let it boot to your operating system.
    • 2 Open your web browser and go to the BootDisk website (see link in Resources). Download the Windows XP Fresh Install Bootable CD, then burn these files to a blank CD via your external CD drive.
    • 3 Ensure the files have burned to your bootable CD, then restart the netbook with the CD still in the drive.
    • 4 The netbook should boot to the CD upon the restart. Follow the instructions prompted for installation. Upon completion you will have a clean installation of Windows XP on your Acer Aspire One.

Oct 27, 2011 | Acer Computers & Internet

2 Answers

Please help, I need to reset the factory setting on an Acer Aspire 5536, thanks??


You can get the information you request at acer.com
tech support
Just bing acer 5536 support

Sep 26, 2009 | Acer Aspire 5100 Notebook

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