Question about Brother MFC-9440CN Laser Printer

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How do you reset the drum counter for a Brothers MFC-9440CN?

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To reset the drum unit counter, follow the instructions below:

  1. Press Menu on the Control Panel.
  2. Press the Up or Down Arrow key to select Machine Info..
  3. Press OK.
  4. Press the Up or Down Arrow key to select Reset Menu.
  5. Press OK.
  6. Press the Up or Down Arrow key to select Drum.
  7. Press OK.
  8. Press 1 to reset the drum unit counter.

Posted on Jan 17, 2009

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Drum error message


Hi anandongol,

Kindly follow the steps below to help you reset the drum error message for Brother MFC-9940CN:

  1. Turn the the machine's power switch back on.
  2. Press Menu > Machine Info. > Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
Hope it helps.
Thank you for using FixYa.


Apr 27, 2011 | Brother MFC-9440CN Laser Printer

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There is no reset menu on my MFC 9440CN ?? I want ot reset the drum unit as I have replace it with a new one


Press the MENU key on the control panel
Press the Up or down Arrow key to select " Machine Info ":
Press OK
Press the Up or Down key to select Reset Menu
Press OK
Press the Up or Down key to select " Drum "
Press OK
Press 1 to reset the drum unit counter .

Good luck . wilson with Wilson Business Machines

Feb 09, 2011 | Brother MFC-9440CN Laser Printer

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Drum error


Try replacing the drum. After this operation you have to reset the drum unit counter. Use the following steps in order to do that: Press Menu =

Aug 25, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

What does drum end soon mean? Status monitor for my brother MFC-944)CN printer is saying Drum end soon! the file is being sent the status says ready, the paper goes through and comes out blank!


1. replace drum unit
2. after replacing reset the counter - press "3" and "9" button at the same time in the ready state, the reset menu will appear on the LCD, select "DRUM" and press "ok"
resetting without actual drum replacement might damage your printer.

Jun 29, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

Replace drum, still says replace the drum and now it won't print.


Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:
  1. Turn the the machine’s power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
I hope this helps.

Cindy Wells
(if you did the reset, you may need to talk to Brother Support. I'm assuming you used a Brother drum and only handled it by the handles.)

May 12, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

How do I reset the drum counter on MFC-9440CN brother


To reset the drum unit counter, follow the instructions below:
  1. Press Menu on the Control Panel.
  2. Press the Up or Down Arrow key to select Machine Info..
  3. Press OK.
  4. Press the Up or Down Arrow key to select Reset Menu.
  5. Press OK.
  6. Press the Up or Down Arrow key to select Drum.
  7. Press OK.
  8. Press 1 to reset the drum unit counter.

Aug 31, 2009 | Brother MFC-9440CN Laser Printer

2 Answers

Drum Ends Soon


you need to replace the drumkit, or have it replaced.

Oct 24, 2008 | Brother MFC-9440CN Laser Printer

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