Question about Janome Memory Craft 5700

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Memory Craft 7000 making terriable noise

I cleaned the bobbin area and it has a lot of lint etc but I think the noise is coming from the thread tension? a couple times it has frozen and I've had to shut it off because of the noise of it. This was my Moms machine and its pretty old but has been running great until just a few days ago, it says it doesn't need oiling but not sure...

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  • Janome Master
  • 7,365 Answers

The machine is showing it doesn't need oiling or the manual says
it's a self oiling machine?
if the machine is self oiling the DON"T oil the machine.
if you think the noise is from the tension dial,, the try using a can of
air or unwaxed dental floss on the tension dial if you have access
to the tension dial.
or the machine may need to be checked to find why it's making the
noise. the machine may just need some adjustments or a tune-up
depending on when the machine has been serviced last.

Posted on Dec 12, 2012

Testimonial: "yeah manual says no oiling. The machine hasn't been serviced in ages.."


6 Suggested Answers

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Posted on Jan 02, 2017

  • 323 Answers

SOURCE: Janome memory craft 5700, purchased 2004

Take out your bobbin case and examine it for nicks, scratches and or rough spots.If the problem is not too bad it may be possible to buff out the bad spot with an emery stick or emery cloth. If that isn't possible or it makes too much noise after you buff it you will have to replace it. Look especially along the edges and underneath.

Posted on May 23, 2008

  • 15 Answers

SOURCE: Clunking noise only in embroidery mode 11000

Unfortunately this isnt a solution just a suggestion, write a clear list of problems experienced, Also list all the attempts at repairs, embed scanned copies of reciepts for the repairs, give the name and location of the dealer/s used, Scan examples of work showing stitching problems and include them, don't use inflammatory language as that will weaken your case, just state matter of factly all the problems encountered, all the steps taken to try and resolve the issues.Write clearly what you would like done to resolve your machine problem, i,e, a proper diagnostic report and repairs or replacement of the machine.Save a copy to your computer, Print 4 hard copies, send one to the dealer explaining the steps you are taking to resolve your issue with the machine. Send one to the Janome headquarters in your country, addresses can be found on the web or at Janome Global, Send one to Janome Japan customer services, put the fourth on file. Give them 10 days to acknowledge reciept, then start making polite enquiries regarding your mail of , and insert the date sent.
If you are in America investigate if your state has the Lemon Laws, also investigate consumer protection rules. If you are in England use the consumer protection rules and advisory body. If you are in the EU there is legislation that covers goods that fail to meet the advertised perormance levels of the item.
I know this isnt a solution, but as long as you show you have taken steps to remedy the issue, you have case for obtaining a replacement that works.

Posted on May 18, 2009

  • 4924 Answers

SOURCE: 1.Cleaned out lint,following instructions in

Most probably when you changed the needle you did not put the new one well in place ...if you left it too far out ..or if it was too long jammed inside and broke ...So change it again inside where the bobbin goes sure you clean all ..well not to have any needle leftovers..put another needle in place sure you follow the instructions well ..and you do not put it in the wrong position or leave it too long (insert it all the way up and screw it in place well) and when you try again ...just gently roll it manually a few times before try to sew ...

Posted on Aug 21, 2010

  • 1238 Answers

SOURCE: I have a Janome Memory Craft 3000 sewing machine.

Good day!!!

please apply a some oil on the motor and other moving parts inside you sewing machine..

After that reboot the machine and used it....first try is persisted but when you used it continuously for at least 10 minutes your machine is OK...

Posted on Jun 29, 2011

Tally Girl
  • 1128 Answers

SOURCE: My needle thread keeps breaking. I've tried

Are you sure you have got the top thread threaded correctly including the take up lever? Start at the thread spool and follow the thread all the way through the thread path checking that it is not snagging on anything enroute and that the thread is correctly through the tension device. Also tension dial should be on 4-5, if its higher this could be breaking the thread. YOu should not need to adjust top thread tension more than a half increment at any time.

Other possibility is that the bobbin holder under the needle plate has moved out of alignment and then the top thread is catching there as it goes around the hook.

If you check your manual it should give you instructions on removing the needle plate (2 screws need to come out), then you can lift the bobbin case out towards you, clean underneath with your little brush, then reinsert it. There are two little red marks on the right side of the bobbin case and a stopper, these need to be lined up. Then put in bobbin and rethread into tension spring, replace needle plate, bobbin cover, and test stitch.

Hopefully one of the above is causing the thread to break.

Posted on Aug 03, 2011

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Related Questions:

1 Answer

Why doesn't the bobbin thread low message show (although setting on 2) and machine doesn't stop when no bobbin thread?

Um, why would the technician only do half the job???

Could be that the bobbin sensor is dirty. Most likely covered with lint or loose thread.


Oct 13, 2016 | Janome 11000 Memory Craft Special Edition...

1 Answer

Bobbin case

Try these suggestions

1. Change the needle--use a needle that's for the fabric being sewed

2. Rethread the machine--top --make sure to use every thread guide

3. try a different bobbin--make sure bobbin is inserted correctly into the bobbin case, & make sure the bobbin is turned the correct way in the bobbin case

4. make sure the thread has not come off the thread take up lever

5. Clean under the needle plate & in the bobbin area for lint or threads

6. Check to make sure the bobbin is not warped or damaged

7. Make sure the bobbin case is correctly in the machine,, if it's a top loading bobbin you may need to have the bobbin case checked to see if it's damaged or see if the hook and hook race has a problem

8. Also could be a timing problem, and the machine would need to be checked.

Sep 28, 2013 | Janome Sewing Machines

1 Answer

I have a janome memory craft 5500 and my tension is off...fabric is puckering and stitch from bobbin i think is not working used to be my mothers...i am not sure how to do the bobbing since it...

a top tension of 3 or 4 & see if that stops the puckering

also try rethreading the machine to make sure the thread is not caught anywhere

also change the needle

check the bobbin to make sure it's inserted correctly

clean under the needle plate & in the bobbin area for loose threads or lint, a can of air that you use

on a computer keyboard can be used

when was the last time it was serviced

Aug 07, 2011 | Sewing Machines

1 Answer

Everything was fine and then there was a noise and the thread got all bunched up underneath. I oiled it and it happened again.

change the needle
clean under the needle plate where the feed dogs are for lint
clean in the bobbin area for lint & loose threads
rethread the machine
check to make sure the bobbin is wound correctly & is inserted correctly
make sure to put the thread thru every thread guide

Nov 18, 2010 | Janome Memory Craft 3000

1 Answer

When sowing the thread bunches up in a ball. The inner rotary make noise, how to correct problem?

first change the needle
clean under the needle plate where the feed dogs are for lint
also clean the bobbin area for lint or loose threads
rethread the machine-top thread & bobbin

some time the top thread can come off some thread take up levers--that should be watched when sewing

check to make sure the bobbin is always wound correctly--and incorrect wound bobbin can cause sewing problems

Nov 17, 2010 | White Sewing W3300 Computerized Sewing...

1 Answer

Thread keeps getting stuck in bobbin holder area

Unthread your machine, clean out the bobbin area and brush it, then totally rethread your machine. Make sure that there are no tangles in your thread. Try that, good luck

Sep 20, 2010 | Janome Memory Craft 4900QC Mechanical...

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Janome Memory Craft 9500 Troubleshooting

Have you tried a new needle?

If re-threading, changing the brand of thread, etc. does not work, then it's likely your machine is out of time. Search for sewing machine timing or take it for service.

May 24, 2017 | Janome Memory Craft 9500 Computerized...

1 Answer

Cotton keeps getting caught up in bobbin

Make sure you clean it often. Also, try using a thread with a lower lint output. I know some of the thread I use has a coating on it to keep it from causing too much lint and clogging the machine.

Jun 30, 2008 | Janome Memory Craft 9000 Computerized...

1 Answer

Janome memory craft 5700, purchased 2004

Take out your bobbin case and examine it for nicks, scratches and or rough spots.If the problem is not too bad it may be possible to buff out the bad spot with an emery stick or emery cloth. If that isn't possible or it makes too much noise after you buff it you will have to replace it. Look especially along the edges and underneath.

May 22, 2008 | Janome Memory Craft 5700

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