Question about Janome Memory Craft 5700
I cleaned the bobbin area and it has a lot of lint etc but I think the noise is coming from the thread tension? a couple times it has frozen and I've had to shut it off because of the noise of it. This was my Moms machine and its pretty old but has been running great until just a few days ago, it says it doesn't need oiling but not sure...
The machine is showing it doesn't need oiling or the manual says
it's a self oiling machine?
if the machine is self oiling the DON"T oil the machine.
if you think the noise is from the tension dial,, the try using a can of
air or unwaxed dental floss on the tension dial if you have access
to the tension dial.
or the machine may need to be checked to find why it's making the
noise. the machine may just need some adjustments or a tune-up
depending on when the machine has been serviced last.
Posted on Dec 12, 2012
Testimonial: "yeah manual says no oiling. The machine hasn't been serviced in ages.."
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Posted on Jan 02, 2017
Take out your bobbin case and examine it for nicks, scratches and or rough spots.If the problem is not too bad it may be possible to buff out the bad spot with an emery stick or emery cloth. If that isn't possible or it makes too much noise after you buff it you will have to replace it. Look especially along the edges and underneath.
Posted on May 23, 2008
Unfortunately this isnt a solution just a suggestion, write a clear list of problems experienced, Also list all the attempts at repairs, embed scanned copies of reciepts for the repairs, give the name and location of the dealer/s used, Scan examples of work showing stitching problems and include them, don't use inflammatory language as that will weaken your case, just state matter of factly all the problems encountered, all the steps taken to try and resolve the issues.Write clearly what you would like done to resolve your machine problem, i,e, a proper diagnostic report and repairs or replacement of the machine.Save a copy to your computer, Print 4 hard copies, send one to the dealer explaining the steps you are taking to resolve your issue with the machine. Send one to the Janome headquarters in your country, addresses can be found on the web or at Janome Global, Send one to Janome Japan customer services, put the fourth on file. Give them 10 days to acknowledge reciept, then start making polite enquiries regarding your mail of , and insert the date sent.
If you are in America investigate if your state has the Lemon Laws, also investigate consumer protection rules. If you are in England use the consumer protection rules and advisory body. If you are in the EU there is legislation that covers goods that fail to meet the advertised perormance levels of the item.
I know this isnt a solution, but as long as you show you have taken steps to remedy the issue, you have case for obtaining a replacement that works.
Posted on May 18, 2009
Most probably when you changed the needle you did not put the new one well in place ...if you left it too far out ..or if it was too long ...it jammed inside and broke ...So change it again ...open inside where the bobbin goes ...be sure you clean all ..well not to have any needle leftovers..put another needle in place ...be sure you follow the instructions well ..and you do not put it in the wrong position or leave it too long (insert it all the way up and screw it in place well) and when you try again ...just gently roll it manually a few times before try to sew ...
Posted on Aug 21, 2010
please apply a some oil on the motor and other moving parts inside you sewing machine..
After that reboot the machine and used it....first try is persisted but when you used it continuously for at least 10 minutes your machine is OK...
Posted on Jun 29, 2011
Are you sure you have got the top thread threaded correctly including the take up lever? Start at the thread spool and follow the thread all the way through the thread path checking that it is not snagging on anything enroute and that the thread is correctly through the tension device. Also tension dial should be on 4-5, if its higher this could be breaking the thread. YOu should not need to adjust top thread tension more than a half increment at any time.
Other possibility is that the bobbin holder under the needle plate has moved out of alignment and then the top thread is catching there as it goes around the hook.
If you check your manual it should give you instructions on removing the needle plate (2 screws need to come out), then you can lift the bobbin case out towards you, clean underneath with your little brush, then reinsert it. There are two little red marks on the right side of the bobbin case and a stopper, these need to be lined up. Then put in bobbin and rethread into tension spring, replace needle plate, bobbin cover, and test stitch.
Hopefully one of the above is causing the thread to break.
Posted on Aug 03, 2011
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