Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Fax won't fax

The fax appears to be working but won't accept fax to send out and does not receive faxes in. When the fax button was pressed, it kept printing the same fax from weeks ago; that was the only fax that it seems to remember. I have now deleted that but it still won't accept or receive. HELP...we are a business in need of a fax

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We have the same problem and the fax will send and receive only if the printer cord is pulled out of the back of the printer. I just keep the printer cord pulled out and put it back in only when I need to print a document from the comptuer.

Posted on Jan 15, 2009

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Fax machine is able to receive faxes, but not able to send them. There is a "No Response" message every time I try to send a document.


Hi, i think your fax machine works fine, A "no response" message indicates that the receiver should accept your fax by hitting on the start button (normally its a green button) for you to able to send a fax or if no one in your friends location is receiving it. In this case you might as well set your fax machine to auto receive fax, defends on your fax machine's model. i hope this helps.

Aug 04, 2011 | Printers & Copiers

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Canon MP830 has stopped receiving faxes. When the fax phone number is called it rings but the fax does not pick up.


Can you still send fax? if sending and receiving are not working you can try to update or uninstall/reinstall the software for this unit..

Hope that helps.............

Aug 15, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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Lexmark Productivity Suite --the faxes don't go through -- error message


Are you able to send faxes when using the printer operator panel - not through Lexmark Productivity Suite application on your computer? Are you able to receive faxes without any problems? Make sure the fax line where the printer is connected is working properly. It could be a signal quality in the connection.
You can also try to decrease the transmission speed when sending faxes. On your printer operator panel:
  1. Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
  2. Press Select.
  3. Press Options ten times until MAX SEND SPEED appears on the LCD display.
  4. Change it to 9600 BPS using the - (left arrow) button.
  5. Press Select.
Try to send your fax again.
Source: Problems Sending a Fax to Specific Fax Machines

Jun 23, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Which port to use for fax???? sonyajohnsonrn@yahoo.com


Hi,

Followup the steps to setup the printer to send/receive fax.

Connect the phone line ( wire ) to Line 1 Ext at the back of printer port.
The connection is from the Phone socket to printer.


Press the Auto-Answer button on the front panel of the printer to enable automatic fax receiving.
If your no. of rings on voice mail or Answering machine is 4, you need to set 6 Rings to Answer on printer to receive the fax or else the printer will start accepting all the voice mail calls.

Press the Setup button on printer front panel
Scroll till you find Basic Fax settings Or Advanced Fax settings - Press OK
Choose the option Rings to Answer - Press OK
Set the No. of rings. - Press OK

Your printer is ready to send/receive Fax.

* Please rate this solution with Thumbs up and comment to help us improve providing support

Dec 02, 2010 | HP Photosmart C7280 Laser Printer

1 Answer

HP 6310 All-in-One. How do I get a fax confirmation?


If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.


The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.


To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.


Off Does not print a fax confirmation report when you send and

receive faxes successfully. This is the default setting.


On Fax Send Prints a fax confirmation report for every fax you send.

Fax

On Fax Receive Prints a fax confirmation report for every fax you receive.


Send & Receive Prints a fax confirmation report for every fax you send and

receive.

Oct 27, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HOW DO I GET MY FAXES OUT OF THE MEMORY?


Receiving a fax
Receiving a fax automatically
1 Make sure the printer is on and is connected to a working phone line.
2 Make sure that Auto Answer is on.
To check if Auto Answer is on:
a From the printer control panel, press (tool icon).
b Press the arrow buttons until Fax Setup appears, and then press ok.
c Press the arrow buttons until Ringing and Answering appears, and then press ok.
d Press again.
Check to see if Auto Answer is set to On.
e If Auto Answer is not set to on, press the arrow buttons until On appears, and then press to save the setting.
3 Set the number of times the telephone rings before the printer automatically receives faxes:
a Press the arrow buttons until Pick-up On appears, and then press ok.
b Press the arrow buttons until the setting that you want appears, and then press to save the setting.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Receiving a fax manually
1 Make sure the printer is on and is connected to a working telephone line.
2 Make sure that Auto Answer is off.
3 To receive the fax, press (green botton) or press * 9 * on the telephone after you answer it and hear fax tones.
4 Hang up the telephone.
The printer receives the fax.
Receiving a fax with an answering machine
1 Make sure that Auto Answer is on.
2 Make sure you have set the number of times the telephone rings before receiving a fax automatically.
When a telephone ring is detected, the answering machine picks up the call.
• If the printer detects a fax, it receives the fax and disconnects the answering machine.
• If the printer does not detect a fax, the answering machine receives the call.

3 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
Forwarding faxes
Use the fax-forwarding feature if you are going to be away, but still want to receive your faxes. There are three
fax-forwarding values or settings:
• Off—(Default)
• Forward—The printer sends the fax to the designated fax number.
• Print & Forward—The printer prints the fax and then sends it to the designated fax number.
1 Make sure the printer is on and is connected to a working telephone line.
2 Press the arrow buttons until Fax Setup appears, and then press ok.
3 Press the arrow buttons until Ringing and Answering appears, and then press ok.
4 Press the arrow buttons until Fax Forward appears, and then press ok.
5 Press the arrow buttons until Forward or Print & Forward appears, and then press ok.
6 Enter the number to which you want to forward the fax, and then press ok.

Aug 12, 2010 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

When I received a fax it went straight to memory and did not print, I can send faxes ok


The secure receive mode is on. That's why the fax all the incoming fax went in to the memory.

To turn the secure receive mode off..

1.Press menu until ADVANCE FAX appears
2.Press the scroll button (< or > button) untikl the secure receive appears then press enter.
3. Press the scroll button again until OFF appears then press ENTER.

Its my pleasure to help..Good luck.. (", )

Jul 28, 2009 | Samsung SCX-4216F All-In-One Laser Printer

1 Answer

Fax wont send only recieve


Please follow the steps given below:
From the control panel, press Copy Mode.
Press Menu.
Press left or right arrow button until Tools appears and then press Check.
Press left or right arrow button until Defaults appears and then press Check.
Press left or right arrow button until Set Defaults appears and then press Check.
Press left or right arrow button until Use Factory appears and press Check again. The factory defaults are now restored.

You will be prompted to set the language, country, date, time and time format, your fax number, and name on the All-In-One.

CAUTION! Reverting to the factory default settings will delete all the printer settings you selected, including Speed Dial and Group Dial numbers.
Next, try sending a fax and let me know the result.

Apr 02, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Baud rate


# Lower the fax transmission speed to 14400 or even 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:

1. Press the Fax button, then press Options untill it gets to ADVANCED FAX.
2. Press Select.
3. Press Options untill it getsl MAX SEND SPEED appears on the LCD display.
4. Change it to 9600 BPS using the - (left arrow) button.
5. Press Select.

# Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:

1. Press the Fax button, then press Option untill it gets to ADVANCED FAX.
2. Press Select.
3. Press Options until ERROR CORRECTION appears on the LCD display.
4. Change the setting from On to Off using the + (right arrow) button.
5. Press Select.
Note: Turning off this option makes it possible to receive a fax when the receiver fax machine does not support certain error correction modes.

Mar 15, 2008 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Hi, Remote Fax Error being displayed


NOTE this option may vary to printer try USING OPTIONS TO SET CHANGES


To resolve the problem, try the steps below. After each step, try to send a fax again.

1. As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
* Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
2. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
3. Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
1. Press the Fax button, then press Options untill u see ADVANCED FAX mode.
2. Press Select.
3. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
4. Change the setting from Yes to No using the + (right arrow) button.
5. Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
4. Lower the fax transmission speed 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
1. Press the Fax button, then press Options untill u see ADVANCED FAX.
2. Press Select.
3. Press Options untill u see until MAX SEND SPEED appears on the LCD display.
4. Change it to 9600 BPS using the - (left arrow) button.
5. Press Select.
5. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
1. Press the Fax button, then press untill u see to get to ADVANCED FAX.
2. Press Select.
3. Press untill u see ERROR CORRECTION appears on the LCD display.
4. Change the setting from On to Off using the + (right arrow) button.
5. Press Select.

Nov 16, 2007 | Lexmark X4270 All-In-One InkJet Printer

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