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Compaq EVO D500 Keyboard/Mouse Issues

I have four Compaq EVO D510 computers that all have the same problem. They are used computers that were pulled out of an existing site. I have a USB mouse & keyboard connected to the computer (no ps/2 inputs). These work at the boot screen but stop working after windows loads. Have have tried numerous keyboards and mice and different combinations of usb ports with no luck. I have also tried enabling and disabling the network server mode.

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  • sdd5555 Jan 13, 2009

    No error codes. It seems like windows is up an running at 100% but it just doesn't see the keyboard/mouse.

  • sdd5555 Jan 13, 2009

    The usb controllers/drivers would be the first thing that I would check but since I am unable to get a single keyboard or mouse to work I am unable to get into the device manager.

  • sdd5555 Jan 13, 2009

    Also, they do not work in safe mode.

  • roberto serbin May 11, 2010

    Do you get an error code or does your computer just lockup?

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Just read this carefully as you will get a problem to your solution.

My Computer ->right click ->properties ->hardware -> device manager -> in last you will find USB controllers -> unistall all the usb controllers one by one. Restart the machine and your USB devices will be working fine

Enjoy

Posted on Jan 13, 2009

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