Question about Bissell 9400 ProHeat Upright Wet/Dry Vacuum

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Hose Attachment When I am trying to clean the upholstery, the spayer works fine. It sprays out the water/mix soloution. The problem is after I stop pushing the button on the hose it does not suck up the water. I tried it several times but even when I go to empty the plastic tub there is no dirty water. I have turn the knob on the botton of the machine to upholstery but it didn't change anything. Also I bought the tile cleaner solution, can I use it with this type of machine? I know I saw machine that had the option to switch the button to tile or harwood but this one only has the upholstery or floor car options. Thanks for your help.

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Re: Hose Attachment

On the clean / dirty water tank there is a red lint lint filter, this is on the upper part of the tank,
If this is blocked it reduces the suction ,this must be free from debris,
If you are using the turbo brush ,
there is a sliding switch on the brush, This diverts the suction from the brush to the nozzle of the attachment ,
You should see the dirty water traveling up the hose ,
You should only use bissells own cleaning solution as using another product would null your guarantee

Posted on Nov 25, 2007

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Cleaning solution does not come out

When you are using upholstery hose the water/solution does not go through the heater so see if water sprays out of upholstery attachment (this may take a little while for water to travel the distance). If it does than you know your pump is good. If water does spray out of hose but not out of bottom of unit it will more than likely be a clogged heater unit caused by water calcification or detergents. This can be cleaned out however it is not an easy job. And, if the heat insolators are not placed exactly in place, it can lead to plastic melting.

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Water leaks out under the unit when using the upholstery attachment?

You may wish to check and see if the leak is where the small water supply hose is plugged in to the cleaner base. That connecction supplies water from the product, to the spray end on the upholstery hose.

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Bissell 9400 ProHeat Upright Upholstery Hose

Set Ready Tools Dial to the Hose
Setting. This will allow spray and
suction from the hose.
Set Custom Clean Dial for Heavy Traffic, Normal
Clean, Light Clean
, or Rinse, as desired
Attach the cleaning tool to the end of the hose.
Plug in and turn on the Power Switch and Heater
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Clean by pressing the trigger to spray solution
onto the area to be cleaned. Slowly move the tool
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3 Answers

Cleaning uphoustry

Furniture cleaning isn't a science: try out a few techniques before choosing the one that is right for your belongings. This step-by-step guide explains how to clean a sofa:
  1. Before using any upholstery cleaning products, vacuum the sofa or chair first to remove as much surface dirt and dust as possible. Be sure to use the correct attachments to avoid damage to the material - a soft brush attachment is ideal.
  1. Spot Clean. Using baby wipes or vinegar poured onto a strong microfiber cloth, apply to any obvious stains, wiping gently as you go. Remember to test the upholstery cleaning products on an inconspicuous area first.
  1. Overall Clean. Using soapy water and a microfibre cloth, gently wipe your sofa with the solution, allowing it to soak into the fabric and tackle the dirt beneath the surface. You only want to use a very small amount of water - don't saturate the material.
  1. Dry. Some people use a hairdryer to quickly dry a sofa, but allowing it to dry naturally is always the better option, if you have the time. To speed things up, open windows and allow the breeze to help with the drying process.

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Hard to say without seeing it, is there a function type knob that you would switch from carpet to hose? Did the hose attachment lid close ok? Other then take, if this is new, it has a years warranty on it, just take it to a waranty shop for repair.

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After tearing things down and inspecting the handle switch, etc., I found that my problem was detergent. It sets idle for a while or doesn't get used very much and the detergent dries and actually clogs the inside of the hose. I cleared it by fully extending the hose, pressing the button and allowing the clog to clear itself. The built in heater helped out a lot once the flow started again. I used a can of compressed air to provide a little blow back to get things moving but not too much or the pump would be damaged. Remove the tool and hold the nozzle into an empty cup while depressing the trigger. A warm vinegar solution clears things out nicely. It's kinda hard for this piece go defective but easy to overlook when wrapping up and storing the unit. Remember, clean water rinse with 1/4 cup white vinegar. There, I fixed it and wasn't even broke!

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If the hose is spraying, then the pump is working. The pump is a common problem which is why the repair shop assumes that it is the problem, but their repair cost is way out of line. The more likely cause could be the heater. The heaters on these machines have been problematic in the past. The heater is heating water and soap and quite often they will plug up and then the water will not flow. The heater is used for the floor spray but not the hose. It is also possible that the floor spray jets are plugged or that the indicator dial is fowled with something and will not allow solution to flow. I would suggest finding a different shop to take it to and make sure they find the trouble before repairing and give you a more resonable estimate. This should fall somewhere in the $60.00 repair range.

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Won't dispense solution

Check the filter inside the dirty water tank. If it is pushed all of the way to the top, then it won't spray or suck. Also if this has the type of hose that has a block attached to it, when you removed the hose, did you put the other block back in place. Check the seal that the solution tank sits on.

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Water leaking from bottom and hose not connected

The hose just pushes on. You will have to take the top cover off to rehook up the hoses. There are scres on the bottom, then where the dirty water tank sits, there tabs that you have to unhook, then the cover will come off. Note: the filter inside the ditry water tank, leave a gap at the top to the filter. If you push the filter all the way up, it won't spray or suck up.

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