Question about Gateway 310S (2900621) PC Desktop

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CD drive trying to play CD when drive is empty

Ever since I put in a music CD, listened to it, shut it off, closed down the music program, and removed the CD, my Gateway Solo 1450 laptop continually makes this sound like it's trying to play a CD. Sounds like the needle at the end of a record album, click-click, fuzzzz, click-click, fuzzzzz. How do I make it stop? It's driving me crazy.

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Apparently your laptop still thinks there is a cd to play. Be sure you closed down all your programs. I am assuming that you already logged off and shut your computer down and restarted. It could be something as simple as your sensor that detects the cd being in place and just a little dust. Use some clean compressed air that comes in a can and can be bought like at Radio Shack or electronic supply house. Put the nozzle on and blow out any dust that may be in there. Power down and then restart your computer. That should take care of your problem.

Posted on Jan 13, 2009

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2 Answers

CD drive not working


Based on your indication the CD drive is clean, and you know the cables are attached to it, inside the computer. (Flat ribbon IDE interface cable, and 4-pin Molex connector power cable)

1.Go to Device Manager

Left-click on Start. Right-click on My Computer. Go down, and Left-click on Properties. Left-click on the Hardware tab. Go down, and Left-click on Device Manager.

Left-click on the + sign to the left of, DVD/CD-ROM drives.
Right-click right on the name of the CD drive.

(Example: Lite On DVDRW LH-20A1P.
eMachines Support indicates the T5212 has a DVD burner drive, and a CD drive. Right-click on the CD drive name))

In the drop down list, Left-click on Properties.
Left-click on the Driver tab
Go below, and Left-click on the Update Driver 'button'. Now go below, and Left-click on OK.

Close all windows, go back to your desktop screen.
Shut your computer down normally. (Start>Turn Off Computer>Shut Down)

Do Not Restart. We need a 'Hard Shut Down'.
Wait 1 minute, turn your computer on.

Still doesn't work?
Let's play hard ball.

2.Go back to Device Manager. Left-click on the + sign to the left of DVD/CD-ROM drives. Right-click on the name of the CD drive. Left-click on Properties. Left-click on the Driver tab.
This time go down, and Left-click on the Uninstall 'button'. Go below, and Left-click on OK

There will be a Microsoft 'squawk box' that comes up. "Warning you are about to uninstall this device"
Left-click on OK. (It IS okay!)

Close all windows. Shut down your computer normally. (Again, we need a 'Hard Shut Down'. To Restart a computer is known as a 'Soft Shut Down')

Wait 1 minute. Turn your computer on.
After Windows loads all the way, and all of your Start Menu programs have loaded, you should see a pop-up out of your system tray. (Bottom of Windows desktop screen)

"Found New Hardware", and perhaps another one, "Found XYZ CD drive". (XYZ = the CD drive name)

No still?

The driver for your CD drive, is located within the Windows XP operating system on your computer.
If your CD drive does not work now, I suggest it has failed.

Drives such as Optical drives, and Harddrives, are mechanical devices. Their 'Lifespan', is rated in so many hours of usage. Your CD drive may be at the end of it's 'Lifespan'.

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Try playing the CD in another player, if it plays OK, than you have narrowed it down to a problem with your PC. If this drive had a wire that plugged into the main board than chances are you need to do the same thing.

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1/use the cleaner disc.

2/replace the part.

3/replace the drive as a last solution.

plz do rate this post.

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You are attempting to download music from a CD to your hard drive? Perhaps it is write protected.

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Try going into your Device manager start right click on my computer click on properties then click hardware tab. Under this tab click device Manager. Under disc drives find the drive that you are having problems with and right click on it. Then try to update drivers. If this dose not work do the same thing but this time uninstall the drive. After it uninstalls go to your controll pannel and click on add hardware. It should find and reinstall the cd rom and it's associated files and hopefully work once again.

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