Question about Canon PIXMA MP830 All-In-One InkJet Printer

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SCANNER LOCK SWITCH IS ON...HOW TO GET IT OFF

The scanner lock switch is on...with alarm light lit...how do I turn it off

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  • ptpluhacek Jan 14, 2009

    alarm error code 6A00

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Open the Document Cover - On the Front - Left hand side of the frame is the scanner lock switch.

Posted on Jan 23, 2009

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1 Answer

Where is the "scanner lock switch" located on a Canon Pixma MP980 printer? I cannot seem to locate the switch "under the hood" so I need assistance.


The scanner lock on the MP980 is on left hand side of the scanner unit. It's closer to the hinge of the document cover and almost centered between the scanner glass and the edge of the printer. If you lifted the entire scanner unit, you won't see the switch. You should be able to push the switch towards the open lock symbol with your finger or thumb. The Getting Started guide has a pretty good picture of where the switch is in Step One. The guide is available on the product page, http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp980#BrochuresAndManuals , in the Brochures & Manuals section. The current link to the Getting Started Guide is http://gdlp01.c-wss.com/gds/2/0300001552/01/MP980_GS_EN-US_V3.pdf . After moving the switch, turn off the all-in-one. Then unplug the power cord to clear the error message from the printer's memory. After a few minutes, plug the power cord back in and turn on the printer.

If the error persists and the scanner is unlocked, the scanner mechanism may be damaged. If that's the case, your MP980 needs service. If the unit is under warranty, contact Canon. (If it isn't under warranty, you'll need to decide if the unit is worth the shipping and handling fees and the minimum $50 or so charge just to determine the problem at a service center. (That fee will be applied to the cost of fixing the printer, if you decide to have the technician continue to work on the unit.)

I hope this helps.

Cindy Wells

Sep 21, 2015 | Canon PIXMA MP980 All-In-One InkJet...

1 Answer

Hello, I have a Canon MP810 printer and the screen shows there is an error with that number: 5020. It says that I have to unlock the locker of the scanner and then restart. I have done it many times...


I have just read it on the other forum..try this one
Error Code 5020:
Scanner lock switch locked. [5020] Release the scanner lock switch and turn the power
off and back on.
Turn the machine off, unlock the scanner lock
switch, then turn the machine on again.

Hope it helps.

Sep 09, 2011 | Canon PIXMA MP810 All-In-One InkJet...

1 Answer

I am having a problem with my printer. When I turn it on the copy light is on and the feed switch light and the alarm light and it says in the screen release the scanner lock switch and turn the power off...


Issue: ERROR LCD: Release the scanner lock switch and turn the power off and back on.
--------------------------------------------------------------------------------
Solution: Unlock the scanner lock switch

The scanner must be unlocked before turning the unit on.

Turn off the power.

Lift the document cover.

The scanner lock switch is on the left hand side of the underside of the document cover.

Slide the scanner lock switch to the release mark (an open padlock icon).

Lock the switch before transporting.

Close the document cover.

Turn the machine on.

If machine still is not working repeat the power off / on cycle waiting 5 seconds in between.

Jan 25, 2011 | Canon MP830 All-In-One Printer

3 Answers

Scanner locked, cannot copy


On this model, if you look where the copy paper comes out, just look underneath the scanner. There is a green slide switch with a icon of a pad lock closed and one open. Turn off the power first, then reach under and slide the switch to the unlock side.
Turn on the power and the machine should work.
Good luck.

Jul 07, 2010 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

I am repeatedly getting error code 5010 once I scan any document.


Ok it can be either 2 things: The FIRST is if you have not UNLOCKED the scanner lock switch. The scanner lock switch is a switch that keeps the scanner assembly frozen in place so that when you move your scanner from room to room or apartment to house, the scanner wont freely move around the unit causing it to be dammaged.

To unlock the Scanner lock switch just lift your document cover and look for the swtch on the LEFT hand side of the scanner's glass bed.

SECOND: IF the scanner lock swtich is set at UNLOCK, then your scanner assembly is broken and needs to be replaced. You must then send it to Cannon or any Mulitfunction printer repair place.

I hope this helps you :)

Mar 15, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Workcentre M20i Scanner Locked, I tried flipping the switch still doesn't work.


I am not sure which switch you are talking about.
The machine has a power switch, and a scanner lock switch.
The scanner lock switch is located in the area where you take the copies out of the exit area, it is just above the knuckles of your hand. If you lean over look under the bottom of that scanner, there is a green sliding selector switch with a picture of a pad lock. Power off the machine, then move it to the unlock side. Then turn on the machine, see how it works ok.
Good luck.

Sep 26, 2009 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Where is the scanner lock switch


Under the lid on the left hand side..Look for a lock and unlock symbol.

Jul 22, 2009 | Canon PIXMA MP980 All-In-One InkJet...

1 Answer

Scanner lock button


lift the document feeder cover, the lock switch is on the far left side of the scanner glass.

Please rate me.

Mar 28, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Scanner Lock Switch


Lift the document cover, and you should see a small gray slide type switch on the top of the scanner, near the front left corner of the glass. Slide the switch to the unlock position, close the document cover, turn off the machine. Wait five seconds, and turn machine back on. This should restore the scanner function.

Jul 16, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error: Release the scanner lock switch:


The scanner lock is locked pls unlock it dude...

Mar 15, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

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