Question about Dimplex Heating & Cooling
No flame effect and fan not working - bulbs not lighting
Posted by Anonymous on
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Posted on Jan 02, 2017
Call Dimplex : 1-800-668-6663 ext: 358 they are kind and very helpful, they will send you arts to repair.
Posted on Jan 21, 2009
I wanted an answer to this too. It was hard to find, but here we go.
Get hold of a torch, and look closely at the decorative surround at the bottom of the fire. There are two screws hidden in there, on each side! See below:
Unscrew these, and you can take the front off, and get at the bulbs.
For information, the fire takes two screw in bulbs, described as 240V – 60W E14 SES Clear Candle Lamps.
Hope this helps.
Posted on Mar 13, 2009
Hello. It could be possible that a piece or some of the foil that gives the flame effect has fallen down on the motor, that creates the heat. This could be causing the noise. I would not think this is an electrics problem.
I would ensure the electric fire is disconnected from any power supply and either open the heater myself or get a electrical specialist to have a look. Then you will see exactly what is happening. A piece of foil may be visible which is catching the motor.
If you decide to tackle the problem yourself write down how to put the heater back together as you take each part out. These parts would be covers etc. It can easily get confusing. That is important.
Posted on May 19, 2009
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