Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Stripes on Images only - Text OK
Perhaps the CMY color heads need alignment. If you have not already done so, run a head alignment from the driver maintenance section. It will print out a page containing several lines and text, and request you select the closest-aligned images. After this is done, do another image print to check for improvements.
Normally, the printer uses the black cartridge for text and the CMY inks for images (even for black on photo and specialty paper). So when you are printing normal text pages on plain paper, only the black ink is used. A good check for this would be to print a normal text page, but select photo paper in the driver to trick the printer into using the CMY inks to make a substitute black text page. If this looks ok, then you are having issues other than cartridge alignment.
Posted on May 26, 2008
When you go into the eliminate light stripes there is also a mode called Jet Substitution. You can sometimes bypass the bad jets.
If that does not work then the print head will most likely need to be replaced.
You can replace the printer for less than the cost of a print head normally..
Posted on Jul 08, 2008
it sounds like you have clogged the head if you leave it for 6 hours then the ink will dry inside the head then you have a big prob if i were you i would take it back to the shop and get a refund or a replacement one i have an epson dx4400 very good
Posted on Mar 21, 2009
You willl probably need to clean the Pump Cap Assy.
You will need a strong flashlight/clip-on lamp to see what you are doing up in the area you are cleaning.
Move the print head to the left side of 9600. (If you need help with this let me know.)
Use a foam tipped swab slightly dampened with warm water to GENTLY wipe around the seal area of the Pump Cap Assy.
DO NOT USE A COTTON TIPPED SWAB !!!
Dip, Blot, & Wipe. Clean the Foam Swab often to wash off the residue it will pick up. Remenber to keep the swab slightly moist - not dripping wet.
If this does't help, it generally means that the Print Head is also very clogged with gummy/dried ink.
The Print Head cannot be cleaned without removing the Right Side Cover & then removing the Pump Cap Assy. This removing and cleaning is about a 1.5hr-2hr job for an experienced tech. Anyone with moderate mechanical skills can do it though.
Pump Cap Assy cleaning is usually done BEFORE replacing the Print Head.
If the Print Head cleaning doesn't work then a New Print Head is in order.
Hope this helps ! Good Luck !
Posted on Sep 25, 2009
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