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on the top of the ink cartridge there is a small hole little bigger then a pin,remove cartridge and look for this hole put your mouth over the hole and blow hard but hold 2-3 sheets of paper towel underneath to catch the ink that comes out wipe clean after that and retry
you use ESCPOS commands to enlarge font size, to double the size of the printed font use <2D>!<22> at the start of the print job. the 22 is the XY zoom factor so <36> would be 3 x wide and 6 x high hope this helps
I have a solution for the issue which you are experiencing with.
As we do not have much information regarding the application from which you are trying to print, I suggest you to increase the font size while printing.
I believe, that you are experiencing the issue with Internet Explorer. If it is, so, please open an Internet Explorer window and click on View-->Text Size and select Medium which would resolve the issue.
The 2350 has no fonts resident in the printer. It only prints dots that the program tells it to. Try printing from another application/program. Maybe a picture. If that looks OK, the problem is with your word processor or whatever application you are printing words from. If the picture is small too, check your printer driver settings to see if you have anything fancy set like N-up.
Sounds like driver problems. Cant solve problems without details like what opperating system, what driver, how it the printer attached, usb, paralel, network? Will it print a test page from the driver ok?