Question about Panasonic KX-P3200 Matrix Printer
Used as label printer. Labels print but do not advance
for tearing off.
Down loaded driver from internet and still does not work.
Try this to have the printer auto-sense the size of the labels:
1. Make sure that printer power is off.
2. Press and hold the feed button.
3. Turn printer power on.
4. When the status light blinks, release
the feed button.
5. The printer advances the media to
measure and verify the length of
individual labels or tags. The printer
then prints a status summary and
remains in diagnostic dump mode.
6. To begin normal operation, tap the
feed button. The printer prints "out of
DUMP" and advances a label.
Posted on May 30, 2008
It sounds like they may need to set their "Q" values for the labels they are using. If that isn't it, we may need more info - are they using Zebra brand or custom labels?
To start with, I would ask them to try adding these "Q" value commands: q456 Q152,24
If that doesn't work, then maybe they can provide the other info mentioned above so we can understand the problem better.
Posted on Jan 05, 2009
You probably didn't damage it, it sounds like you may have knocked loose the thermal printing portion (which is the most important part). There is no easy way for you to repair this but Dymo will usually do it for free under warranty. Their phone number is:
Posted on Jun 25, 2009
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