Question about Sony Cyber-shot DSC-W50 Digital Camera

2 Answers


Yesterday I took my son to the beach... While I was taking a photo of him he grabbed a stick and put it in his mouth my mother instinct leaped at him while having my Sony DSC W50 CyberShot camera in my hand. A little sand got in it and I could not close or open it and it had a message saying something like close and reopen. I took it home and my husband used a toothpick and toothbrush and managed to clean it up, now the message is gone and the lens will open and close (focus) but the eye shutter(the part that protects the lens)wont close at all! And there is very little noise when focusing... we need some help I called and found out that it would cost me $90 an hour and I just had a baby and I'm not working and money I don't have!!! Please help

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  • 3 more comments 
  • Buffy Hann Jun 11, 2007

    how do I contact you in a live session??

  • danalined Jan 21, 2008

    I have the same problem. Is there anything that can be done without taking it back to Sony?

  • devell Jul 03, 2008

    SAND IN MY SONY DSC W50 CYBER-SHOT CAMERA have not tried to clean yet.If someone could help me on how to clen that would be great

  • Anonymous Aug 09, 2008

    sand in my camera

  • ccpanel Aug 30, 2008

    turn off/on

    didnt work. tried tapping, slapping, kissing..

    nothing worked. pulling/twisting/pushing

    battery out, overnight in fridge...


    turns on but lens wont move. i can access menu inside playback but nothing else.

    already did re-initialize and formatted duo pro card.



2 Answers

Does warrantys cover sand in the lens?

Posted on Jun 29, 2008

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Hi there, this job is for a pro. Please do not try to open the lens. However there is a way and I will help you. Please contact me at live session. Arpi

Posted on Jun 11, 2007


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