Question about Microsoft Xbox 360 Console

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Tray Problem the 360 does everything but play a disc. I dont think that the discs are spinning wants the tray closes. It does this for every game and dvd.

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  • kmalt37 Jan 13, 2009

    I have the same problem it does everything but read a disk

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You may need to replace the DVD-rom, Please contact microsoft for warranty support. If you no long have a warranty let me know and i will asist you with part numbers, required tools, and where to order said parts. Good luck and happy gaming

Posted on Jan 14, 2009

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1 Answer

My console wont read any of my discs


Typically its a problem with the disc tray, a variety of solutions can be gently tapping on the top of the xbox immediately after the disc tray closes. Another suggestion is, and don't do this very often, but when the disc tray closes, immediately turn your xbox 90 degrees backwards so the Disc tray is facing up at the ceiling. If these fail, you may simply just have to play with the disc tray, grab it while closing, dont tug too much, slam it closed really fast. Microsoft really is **** when it comes to making things last, but these should work somewhat, you might just have to buy a new xbox if they don't ever work.

Feb 09, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 will not read the disks i put into it. it is like it isn't reading that there is a disk in in the tray. it says open tray then close tray over and over again. it wont spin the disk to read it.


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.

Or Click here to download repair guide

Jan 04, 2011 | Microsoft Xbox 360 Console

1 Answer

My games wont play and it says open tray


You have dirty laser or bad laser or dirty disc drive period. Try cleaning laser with qtip. If that doesnt work keep the disc drive apart and hook it up to the 360 make sure not to let your disc drive ground out anywhere on the 360. Hit eject button and close tray seeing if the laser even goes up with the tray. If it doesnt try greasing the rails and gears in there where everything slides.

Nov 20, 2010 | Microsoft Xbox 360 Console

2 Answers

Put disc in xbox 360, said reading then open tray. wont play no discs


@paulhull58 when the disc tray closes push down firmly on the top of your xbox where the tray is. if not clean your disc.

Apr 04, 2010 | Microsoft Xbox 360 Console

2 Answers

X box says open close tray


i am having the same problem i think the warrenty covers it

Oct 13, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox always says open tray and close tray, it wont play my games, no red ring


The disc tray is messing up. The same thing is happening with my 360. Here are two different suggestions:

  • Put the disc in the 360, and then turn the console off. Turn it back on, and it might start playing the game for you. This has worked for me a few times.

  • Call Microsoft's Support line (I think it's 1-800-MY-XBOX in the US), and tell them about it. If your console is within warranty, they should repair it for you, free of charge.

Sep 07, 2009 | Microsoft Xbox 360 Console

1 Answer

XBox 360 disc tray open


i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did

Apr 28, 2009 | Microsoft Xbox 360 Arcade

1 Answer

Help


Try putting the game in straight. By straight i mean putting the disc in where the xbox 360 logo at the top of the disc goes in the tray towards the xbox360. if that does not work contact microsoft

Mar 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc Drive


u need a new drive

Jan 02, 2008 | Microsoft Xbox 360 Console

5 Answers

Xbox 360 Will Not Play Games....


Try opening the disk tray with the 360 off. 05a1ed9.jpg Push a paper clip into 1 of these holes in your 360. It will pop the tray out. Grab the tray pull it out all the way. Put a game in, leave it open! Then turn your 360 on see if it boots the game.
"Your Disk tray might be going bad. It might be fixable but I will have to try it out on a bad drive which iI dont have at this time."

Oct 22, 2007 | Microsoft Xbox 360 Console

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