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Unsupported attachment error message

Wont send picture message unsupported attachment error

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: picture messaging not sending

zippy i take it your with o2 try ringing them and asking them to resend settings from thier comp generally works

Posted on Jan 05, 2008

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Bajanguru
  • 7752 Answers

SOURCE: unable to send or recieve mms picture messages

you need to contact your mobile carrier support line and have them assist you with it.

Posted on Jun 09, 2008

Bajanguru
  • 7752 Answers

SOURCE: sending pictures attached to a message

You need to contact your mobile carrier customer service line and explain the problem and have them fix it for you

Posted on Jun 22, 2008

  • 2 Answers

SOURCE: Phone recieving unsupported image files.

So you're right it is really a common problem with this phone. Well actually it's with this phone on an ATT network when you're receiving a pic message from someone on a different network, such as verison. As far as I know there is no way to "fix" this but there are a few ways to work around it.

If you're sent a file that you really want to see you can either email the file from your phone to your email and then download it to your computer or send it from your phone to your computer using bluetooth if your computer has it. (be sure to remember that often you have to highlight the file you want then change it's options to be bluetooth recognized so that your computer can see it)

Then change the file extension to .jpg and VIOLA!

Here is another work around gleened from the ATT forums that I found worked as well- Hope these help!
""So here is the fix - it worked for me. My phone (and yours) has a email style address. The format is : phonenumber@mms.att.net (1234567890@mms.att.net) Have your friends that use other networks create an additional contact in their phones for you using this identity. They will be able to craft a text as usual, attach multi media or photos and send to that address. Your phone should be able to translate/diplay the media. It worked for me. If you dont know the address of your phone I'd be willing to bet that someone at ATT customer care can find it for you.""

Posted on Dec 15, 2008

njvinod
  • 1462 Answers

SOURCE: Can't send text w/pictures or open texts with pictures

Hi,

If you want to send message with a picture attached, it means you are sending MMS..To send or recieve MMS you should should have a MMS SETTINGS, think you dont hace MMS setting in your phone.

My advice is ask the operator to send the MMS settings, they may send it through air and save it to your mobile, restart your mobile and you should able to MMS after then...

Please leave me comment, if you need further assistance
Rnj VINODKUMAR

Posted on Nov 01, 2009

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Can't send text w/pictures or open texts with pictures


Hi,

If you want to send message with a picture attached, it means you are sending MMS..To send or recieve MMS you should should have a MMS SETTINGS, think you dont hace MMS setting in your phone.

My advice is ask the operator to send the MMS settings, they may send it through air and save it to your mobile, restart your mobile and you should able to MMS after then...

Please leave me comment, if you need further assistance
Rnj VINODKUMAR

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When recievin photo message will not display and states unsupported content


Hi
as your phone only has a standard VGA camera, it is possible that the pictures your being sent are too large for your phone to display. Can you send MMS? (picture messages) Try taking a photo on your phone and then send it to your own mobile number. This will test that your phone is ok and the problem is related to the actual message your being sent, i.e. file too large. ( in UK max file size is 200kb I believe)
If thats all ok ask the person who is sending you photos to maybe take a photo using less mega pixel setting on their phone, lets say 640x480 resolution (VGA like your phone) and see if you can receive that from them? I have come accross this before on some lower spec Samsungs. Hope that helps?

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some cellphones couldnt read some picture files. they are not compatible specialy those picture come from digital camera. thank you.. tnx for using fixya...

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6 Answers

Picture Messaging


If your sympton is:

You see a red X with unknown error on your BlackBerry smartphone when sending picture attachments in an email message.
The service books for the email integration are corrupt
To resolve this issue, delete and resend the service books from the BlackBerry® Internet Service or BlackBerry® Enterprise Server.

or

Picture messaging allows the user to send and receive photos to and from their contacts.
Important: The Instant Messenger recipient must be online to send the picture.
To send pictures from your BlackBerry smartphone camera using <Instant Messenger>, complete the following steps:
  1. On the BlackBerry smartphone, preview a picture.
  2. Display the menu and select the Instant Messenger you want to use to send the picture.
  3. Complete the onscreen instructions.
To send a picture from within an Instant Messenger for BlackBerry smartphones application session, complete the following steps:
  1. Within the Instant Messenger session, display the menu and select Send Media. The Which Type dialog appears.
  2. Click Picture. The Pictures folder opens.
  3. Select the picture you want to send. A request is sent to the recipient indicating you sent a file and an option to Accept or Decline the file.
    • If the recipient clicks Accept, the Save File dialog opens. The recipient saves the file on the BlackBerry smartphone.
    • If the recipient clicks Decline, The sender receives a message indication the file transfer was declined.
or

The BlackBerry smartphone user is unable to send a picture as an email message from the Media application of the BlackBerry smartphone. The Send option is not present on the menu when the email message is sent using an email account that is associated with the BlackBerry Enterprise Server.

Although the current BlackBerry Internet Service supports large attachments or attachments that are in their native format, BlackBerry Enterprise Server software version 4.0 does not.
A BlackBerry smartphone that is provisioned with the current BlackBerry Internet Service uses it as the default method for sending pictures from the camera. As a result, when attempting to send a picture attachment from an email account that is associated with the BlackBerry Enterprise Server, the Send option will be missing from the menu as the image is in native format and size.

Upgrade the BlackBerry Enterprise Server to software version 4.1 Service Pack 2 or later, since support for large attachments or attachments that are in their native format has been introduced in that version.

Follow the steps below to send the picture attachment from the Messages application on the BlackBerry smartphone:
  1. Select Messages on the Home screen of the BlackBerry smartphone.
  2. Press the Menu key.
  3. Select the Compose Email option from the menu.
  4. In the To field, enter the contact address where the email message is to be sent.
  5. Press the Menu key again.
  6. Select the Attach File option from the menu.
  7. Browse to and select the picture to be attached to the email message.
  8. Send the email message.

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1 Answer

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zippy i take it your with o2 try ringing them and asking them to resend settings from thier comp generally works

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