Question about Frigidaire FRS3R5EMB Side by Side Refrigerator

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Wather tru the door and ice maker wont work on our year old

We have taken the line apart and there is water going to the frig but doesnt come any further

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  • MarkPK Jan 17, 2009

    Icemaker works but water device doesn't

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The water line hooks up to a device called a solenoid valve. Check to see if the electrical harness is attched firmly to the solenoid. If it is, the solenoid is probably burned out, or the switch that you place the glass against is bad.

Posted on Jan 13, 2009

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I have a frigidaire refrigerator with a top freezer , I put a ice maker in and the water is going to the bottom of the frig but not going up the line to the ice maker , but you can't hear the ice make


if the water is turned on you probably have a bad valve take the line off of the valve
at the back of the refrigerator see if you have water if you do its the valve

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I'm having a similar problem. Water freezes in the mold, but thermostat does not heat ice to release ice from mold. I replaced the thermostat and still did not work. I just noticed the plastic around the copper line that touches the mold prongs is melted. I guess it shorted out. You may have the same problem. Time to buy a new ice maker even thought the frig is only 1.5 years old.

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With ice makers it is almost always one of two things. The ice maker itself, or the water valve. Figuring out which one is easy, and I will help explain.

First thing is the frig has to be cold enough for the ice maker to even start working. I'm assuming we have the cold part taken care of. Next, the machine will start a cycle and ask for water. Here is where the valve comes in. The ice maker energizes the valve and it opens allowing water to rush up the back of the frig and into the ice maker. After the ice freezes the ice maker goes into harvest and dumps the ice.

In conclusion, you either have an ice maker that stalled at some point during that cycle (in which case you need a new ice maker). Or the water valve is not opening, thus no water enters the ice maker and you get zero ice.

If you have ice in the ice maker and it is not dumping, you need a new ice maker. If it is empty, you have to either wait for it to ask for water or manually advance the ice maker into cycle so you do not have to wait.

At this point you will hear the water valve energize or not. If it never energizes, the ice maker is not working right, if it energizes and you get squat, the valve needs to be replaced.

If you have experience with a multimeter you could detach the harness going to the ice maker and simply hook up your leads. When the ice maker asks for water, you should get 110v reading on the meter. If you do, the valve is bad and needs to be replaced.

If I can be of any further assistance please let me know. good luck!

Oh, and the valve probably sells for between $50 and $100 depending on where you buy it. The ice maker should run between $100 and $180.

P.S. There is a remote chance the filter needs to be replaced. An old filter can cause water pressure issues and you may not get enough water into the ice maker.

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Check the water inlet and chute to the ice maker. Sometimes they freeze and have to be manually defrosted. A hair dryer will do the trick. Also check the water chute and be sure it isn't partially frozen.

Start there...if no luck you could also have a failing water filter or sticky water solenoid valve.

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In door ice dispenser does not work but the water dispenser does.


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On mine the water inlet feed tube would freeze solid. Removing the ice tray and using a hair dryer to completely thaw the tube would get it working for another month or so. My frig had a solid rubber inlet tube. I noticed at the appliance store that newer models had an inlet tube that was split on top. I got one of these from a local appliance parts store, and it fixed the problem. The tube replacement it easy. Get to the back of the frig. Turn off the water supply. Carefully pry the white plastic piece out ( located on the upper right side when facing the back of the frig. ) of the frig. When you have the new one in hand it will be clear what you are going to do. Pull out the old remove the water line. Attach the line to the new tube and insert it. Turn on water, check for leaks, and you should be ok. This repair is only effective if you have an inlet tube that freezes up. There can be many other malfunctions that stop ice makers from working. This was my problem. Replaced the tube 3 years ago and ice maker has worked fine since the replacement.

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Water dispenser will not work when lever is pressed. we had an intermittent problem with it before it stopped working altogather.I was going to look at it but was afraid to pop off the trim on the outside...


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the water line is frozen inside the door. very common ge problem. you can defrost the dispenser area with a hair dryer. it takes about 30 min to do. it will freeze up again. if the frig is less than 3 years old, even though it out of warranty you can argue with ge and youll get a new door to fix the problem

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