Question about Cisco 7912G IP Phone

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My Phone is on Busy Mode

I am using a Cisco Phone 7912 Series and my main problem is the busy mode since last week. This is what happened: I placed a call then, I got to have an incoming call. What I did was to end the first call anf pick-up the second one. After I finished talking to the second caller, I put down the phone and after that it started to be on the busy mode. I already rebooted the phone and re-configured the CCME but still, it doesn't work. What will I do? I hope you could help me on this. Your help is highly appreciated. Thank you very much. Best regards, Angeli san Juan

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  • Angeli San Juan Jul 08, 2007

    Hi Pastorm,


    Yup, I am in a Call Manager. Up to now, it is still on a busy mode. I can use it for out going calls only but it doesn't work once the call/s is being transfered to me.

    How am I hoing to fix this?

    Thanks a lot for dropping by.

    -Angeli-

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Are you in a Call Manager envirnoment ?

Posted on Jul 06, 2007

  • Marcelo Pastorino
    Marcelo Pastorino Jul 17, 2007

    Have you tried reseting and restarting the device from the Call Manager Admin page ? It should be the first thing to try.

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