Question about Polycom Soundstation 2 Full Duplex Conference Phone - 2200-16650-00
When we dial the numbers they do not ring, nor does the phone have a dial tone. What can we do to fix this?
That Polycom runs off of Analog dial tone.
Either a dedicated line or in most cases from an ATA off the phone system.
You should be calling your vendor/tech in that handles the phone system to check programming, cabel, jack and the Polycom itself too.
Posted on Dec 13, 2012
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Posted on Jan 02, 2017
sounds like the 'brick' went bad
this is the power supply try replacing it
also and possibly more important did you reprogram phone and phone number when you moved it??
make sure you reset all settings and start new
Posted on Mar 21, 2011
Someone in our office recently damaged the RJ-45 cable for our
Polycom Soundstation. Because the jack was damaged I could not
determine the order of the cables. After a call to polycom, we found
the pinout information we needed - so I thought I would share, in case
anyone else finds themselves in a similar situation:
With the RJ-45 prong pointing down the wires, from left to right are:
Posted on Dec 03, 2008
SOURCE: Static from SoundStation Premier
Check the phone cable you are using for your POTS line. Attach a phone directly to the phone jack and see if it is clear or static without the device.
Posted on Oct 01, 2009
The link below may help you on resolving the issue. This is a PDF file for user guide:
Just click it. Please let me know if this help you or not so that I will proceed to the other solution.
Posted on Jul 23, 2011
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